Retail Manager

2 weeks ago

Weston, Australia M&S Foods Full time $75,000 - $80,000 per year

Employer: M&S Foods Pty Ltd (T/A Oporto Weston)

Address: Shop 2/1, Kirkpatrick Street, Weston 2611

Position: Retail Manager (Full Time)

Salary: $75,000 to $80,000

To be considered for this role you will need to have

· Minimum of 1 year experience in Oporto as a Retail Manager or 2 years as a Manager (Level 3b)

· Experience of labour and expense control

· You must have a strong administration skills

· Store is Open 7 days a week and the successful candidate must be available full time and flexible in there working hours.

· Must have a food safety supervisor certificate

· Must have a first aid certificate

· Experience in food safety and hygiene processes

Retail Manager – Key Responsibilities

  • Oversee the overall performance of the store, including sales, profitability, customer service standards, and staff retention.
  • Plan and manage daily operations to ensure smooth service during extended trading hours and high customer volumes.
  • Monitor and maintain the store's financial performance, including Gross Profit, controllable P&L line items, and reconciliation of accounts.
  • Recruit, train, supervise and retain staff and managers, ensuring adequate coverage across all shifts and a focus on customer satisfaction.
  • Develop and implement staff rosters, monitor attendance, and liaise with payroll/accounting staff to ensure records are accurate.
  • Conduct staff training and performance reviews, oversee appraisals and wage reviews, and implement staff incentive programs.
  • Monitor inventory levels, order supplies (food, packaging, and operating materials), and complete weekly stocktakes to minimize wastage and meet business demands.
  • Ensure the store complies with all labour laws, workplace health & safety requirements, and food handling regulations.
  • Implement and maintain customer service standards, gather feedback, and identify opportunities for continuous improvement.
  • Manage and reconcile bank deposits and ensure all financial transactions are accurately recorded.
  • Organize and oversee in-store promotions, marketing activities, and monthly activity calendars to achieve sales objectives.
  • Liaise with Oporto's Business Development Manager and head office to implement operational action plans and meet company benchmarks.
  • Maintain effective staff communication, including noticeboards, meetings, and team briefings, to ensure alignment with store objectives.

Job Type: Full-time

Pay: $75,000.00 – $80,000.00 per year

Experience:

  • Retail Manager at Oporto : 1 year (Required)

Licence/Certification:

  • Food Safety Supervisors Certificate (Required)
  • First Aid Certification (Required)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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