Sales Administrator

**About LDK Seniors' Living**

LDK Seniors’ Living vision is for every senior Australian to be treated with Love, Decency & Kindness in their ageing journey. Our core values of Love, Decency & Kindness underpin our culture and guide every aspect of everything we do for our residents and our team members. All LDK villages combine the best part of retirement living and aged care to deliver our unique _One Move Promise®_ - our guarantee that once our residents call LDK home, they will never have to move again.

**About Amberfield**

LDK Seniors' Living’s newest premium village, Amberfield, is located on Cotter Road in Weston, in Canberra’s inner south. It is a short driving distance to Yarralumla, Curtin and Woden town centre. Amberfield will feature 370+ homes, comprising of apartments, sky villas, and villas. LDK’s range of community activities will promote well-being and provide an exceptional and fulfilling senior living experience so residents thrive at every stage of life. This is underpinned by the assurance of a full range of care options, from independent living to 24/7 high-level care, including dementia support. Residents will enjoy resort-style living, with first-class amenities on-site including a restaurant, cafe, bar, greengrocer, theatre and beauty salon. The wellness centre offers a gym, indoor pool, and private health consultation rooms. Thoughtfully designed outdoor spaces include a dog park and eco park.

**About the role**

We are looking for a Sales Administrator who is a highly organised individual to ensure the smooth and efficient operation of the sales office. This role involves maintaining a professional image both within the office and in all interactions with clients, vendors, and their representatives.

**Role Responsibilities**:

- Greeting clients, conducting facility tours, and gathering client contact information
- Ensuring the sales office is always ready for appointments and maintaining office supplies, marketing materials, and contract documentation
- Assisting with marketing and promotional activities, ensuring accurate and well-displayed materials
- Preparing brochures, welcome kits, and other marketing collateral
- Regularly checking the cleanliness and readiness of displays and vacant units
- Updating and maintaining contract documentation, ensuring it’s completed accurately and sent to relevant parties
- Assisting in event preparation and execution, both within the community and at external locations
- Managing and updating customer data in the Salesforce CRM system
- Supporting contract progress, follow-ups with clients and solicitors, and completing settlement form

**Our Employee Value Proposition**

LDK villages have established a reputation of being ‘truly happy places’ for residents. We know that this can only be achieved if our staff feel connected, respected and valued. When you join LDK, you will be joining a for-purpose, values-led, people-first organisation that empowers and invests in staff to develop, nurture and grow individual professional capability. You will work in a friendly, open and welcoming environment.

**Benefits**
- Competitive salary package
- Salary packaging with novated leasing options
- Employee referral bonus and retention bonus
- Rewards and retail discounts program
- Free on-site parking
- Excellent company culture underpinned by Love, Decency and Kindness (LDK)
- Continuous professional development and promotion opportunities
- Beautiful workplace environment at all our villages
- On-site cafes and restaurants available to staff
- Free daily coffee/tea/standard beverage for all staff
- Celebration of cultural events amongst staff and residents

**About You**

**Qualifications & Experience**
- Qualifications in business or real estate would be desirable but is not essential
- Ability to handle customer inquiries and resolve issues promptly and professionally
- Experience in data entry, reporting, and maintaining accurate sales records
- Strong attention to detail and problem-solving skills
- Ability to work effectively in a team and collaborate with sales and other departments
- Knowledge of sales metrics and ability to assist in tracking and analyzing sales performance
- Strong time management skills and ability to meet deadlines in a fast-paced environment

If this sounds like you, and LDK sounds like the place you’ve been looking for, we would love to hear from you. Please click on the “apply” button and follow the prompts. We will get in touch if you are shortlisted for this opportunity.
- Successful applicants will be required to undergo a Police Clearance. LDK Seniors' Living has a mandatory vaccination policy in relation to influenza._