Aquatic Operations Team Leader

Aquatic Operations Team Leader

• Lead the Aquatics team and operations of aquatic facilities, ensuring a smooth transition from construction to full service
• Permanent Full-Time, 38 hours per week role (includes rostering over weekends and after-hours)
• Salary from $101,201 - $109,098 per annum plus 12% Superannuation

Make a Difference Where You Work

At Willoughby Leisure Centre, you'll play a vital role in creating a safe, welcoming, and inclusive environment that supports the health, wellbeing, and connection of our community. As Aquatic Operations Team Leader, your leadership will directly contribute to the successful opening and ongoing excellence of our redeveloped aquatic facilities spaces where people of all ages and abilities can learn, exercise, and thrive. By ensuring safety, sustainability, and outstanding service, you'll help shape positive experiences for every patron and foster a culture of pride, teamwork, and community impact.

Why Join Us?

• Create real community impact – Play a key role in delivering safe, inclusive, and enjoyable aquatic experiences that enhance health and wellbeing across Willoughby.
• Be part of something new – Lead operations in the redeveloped, state-of-the-art Willoughby Leisure Centre and contribute to its successful launch and ongoing excellence.
• Grow and thrive – Develop your leadership skills in a supportive, collaborative environment that values innovation, sustainability, and continuous improvement.

About the Role

As the Aquatic Operations Team Leader, you will:

• Lead daily aquatic operations across all pools, spa, and sauna facilities, ensuring safe, efficient, and compliant service delivery.
• Manage the transition from construction to full operations, overseeing readiness, compliance, and successful reopening of the redeveloped aquatic facilities.
• Supervise and support staff, including lifeguards and duty managers, fostering a strong safety culture and high-performance team environment.
• Ensure water quality, plant maintenance, and risk management meet all legislative, WHS, and industry standards.
• Drive customer experience and community outcomes by delivering a safe, inclusive, and engaging environment that promotes health and wellbeing.

What You'll Bring:

• Proven experience in managing the operations of aquatic facilities, ensuring safe, efficient, and high-quality service delivery.
• Strong leadership skills with the ability to inspire, support, and develop a diverse team of casual and shift-based staff in a dynamic, customer-focused environment.
• Comprehensive understanding of relevant legislation, standards, and regulatory frameworks, including GSPO, the Swimming Pools Act, WHS, and child safety requirements.
• Demonstrated commitment to inclusion, community engagement, and continuous improvement in the provision of leisure and recreation services.
• Advanced analytical and problem-solving ability, with a proven capacity to interpret data and insights to inform decision-making and drive operational innovation.

Desirable:

• Understanding of the complexity of local government, including social, political and regulatory frameworks.
• Familiarity with aquatic education development, accreditation and administration.

How to apply

Visit to apply or learn more including all about the range of benefits on offer at Willoughby.

For more information, contact Alison Murphy on

Applications should address all the key responsibilities outlined in the Position Description. The Position Description (PD) is located in the Job Attachments section of the job listing.

Successful candidates will be required to undertake pre-employment screening, including police, working with children and qualification checks.

Applications close: Sunday, 23 November 2025 at 11.30 pm

Please note recruitment activity may commence before the closing date.

Diversity & Inclusion at Willoughby

We are committed to building a workplace that reflects the diversity of our community – one where everyone feels respected, valued, and supported to contribute fully. We welcome applications from people of all backgrounds, abilities, and identities, including Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse individuals, LGBTIQA+ communities, veterans, and people of all ages. If you require adjustments during the recruitment process, please let us know.