Expressions of Interest

About Us

RATP Dev Western Sydney Airport (RDWSA) is a subsidiary of the RATP Group, a global leader in high-capacity urban rail and the world's third largest public transport operator.

Our 25,000 people design, operate, maintain and modernise urban and interurban transportation networks. We serve more than 100 cities in 17 countries, delivering tailored mobility solutions that address each community's unique environmental, social, and economic challenges.

We build, deliver and commit for the best of public transport – every day, everywhere, for everybody – to make it the natural choice for cities and passengers.

As a contractor to the Australian Federal and NSW governments, Parklife Metro is leading a transformative metro project connecting St Marys to Bradfield, linking with the new Western Sydney Airport.

The Parklife Metro (PLM) consortium, made up of Plenary, RATP Dev, Siemens, and Webuild, is delivering the Stations, Systems, Trains and Operations & Maintenance (SSTOM) package of works for the Sydney Metro – Western Sydney Airport (SM-WSA) project.

RDWSA will proudly operate and maintain 6 new stations, 12 metro trains, core rail systems, and a state-of-the-art stabling and maintenance facility at Orchard Hills on the Western Sydney Airport metro line for 15 years after the line has become operational.

About the Role

The OCC Chief Controller will play a pivotal role in overseeing the safe, efficient and reliable delivery of metro services on the Sydney Metro – Western Sydney Airport line. As the senior controller in the Operations Control Centre (OCC), you will lead and support the wider operations team to ensure a seamless customer experience, timely and accurate communications, and compliance with all operating rules and procedures.

In this leadership role, you will:

• Oversee daily OCC operations to meet or exceed operational KPIs.
• Provide strategic support to the Head of OCC, driving continuous improvement.
• Ensure compliance with safety standards, network rules and Standard Operating Procedures.
• Manage degraded and emergency situations, providing command, control and liaison with senior management and external stakeholders.
• Supervise and support Traffic Controllers and Station Information Controllers.
• Authorise and manage track access, including Permit to Work and Access Control processes.
• Coordinate and oversee maintenance and engineering works planning.
• Champion a culture of safety, accountability, and exceptional service delivery.

During the Test and Commissioning phase, you will also support the D&C contractor to ensure operational readiness and smooth transition into passenger service.

This is a critical leadership opportunity for an experienced rail operations professional who thrives in a high-performance environment and is passionate about delivering safe, reliable, and customer-focused transport services.

About You

We are seeking an experienced rail operations leader with extensive control centre expertise and a strong focus on safety, reliability, and customer service. To succeed in this role, you will have:

• Minimum 10 years' experience in the rail industry, with at least 5 years in a control room or equivalent environment.
• Strong knowledge of network rules, Standard Operating Procedures and rail safety legislation.
• Proven ability to lead and coordinate teams in high-pressure operational environments.
• Demonstrated experience managing degraded and emergency operations, including liaison with external agencies.
• Relevant qualifications in Rail Operations, Incident Management, Transportation, Engineering or a related field (Certificate IV/Diploma minimum).
• Excellent communication skills with the ability to give clear, concise operational instructions.
• Strong decision-making skills, with a solutions-focused and safety-first mindset.
• The ability to plan, prioritise and allocate resources effectively in both normal and urgent situations.
• A collaborative, team-oriented approach with a commitment to continuous improvement and customer service excellence.