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People & Culture Business Partner
2 weeks ago
Primary Function
The People & Culture Business Partner is responsible for partnering with clients and providing business leaders with generalist support on all employment-related matters with a focus on building a positive workplace, in order to meet client strategies for the Field Force Sales team.
You will thrive in a challenging, fast-paced and high-volume environment and will have the opportunity to oversee and influence a number of projects within the team, adding value to our employer brand.
Duties and Responsibilities:
- Act as a trusted advisor for any ER, IR related issues
- Partner with a variety of business units and stakeholders to develop and execute HR strategies in line with business goals
- Sound knowledge of the WHS legislation and National Workers Compensation across all states
- Ability to manage the Return to Work (RTW) process
- Demonstrated ability to prepare reports, submissions of a complex nature and maintain appropriate records
- Actively contribute and assist in the development of L&D initiatives
- Maintain best practice in HR at all times, ensure internal approval processes are adhered to
- Create and implement policies and procedures
- Implement, execute and manage the Annual Performance Review process
- Coach and support leaders with performance management concerns
- WGEA annual reporting
- Partnering with clients to ensure that all staffing requirements are met in a timely manner
- Manage the on boarding and off boarding process, including organisational chart updates
- Assist with recruitment practices as required, including producing Letters of Offer, position descriptions and associated employment paperwork, ensuring records are accurate at all times
- Coordinate and distribute quarterly commission and annual salary review paperwork
- Manage CE team annual engagement survey and communicate the results and subsequent actions to address gaps
- Report on, analyse and provide recommendations for the annual salary benchmarking process
- Act as the main point of contact for Field Force team enquiries in relation to payroll, parental leave, policies and entitlements, including Award interpretation
- Provide other People & Culture support, including social initiatives, and general administration as required.
Qualifications and Experience:
- 4 years' experience in a similar role, working within Retail or a similar environment
- Tertiary qualifications in Human Resources or Business desired
- Experience with HRIS and payroll
- Intermediate proficiency with excel (minimum)
- Return to Work certificate, or willingness to commence and obtain
- Demonstrated experience in stakeholder relationship management
Skills and Capabilities:
- An influencer with demonstrated experience in managing multiple stakeholder relationships at varying levels
- A natural communicator with a proven track record in coaching and mentoring
- Exceptional communication and interpersonal skills
- Ability to challenge thinking of senior management when necessary, with diplomacy
- Ability to solve complex problems, both independently and within a team
- Exercise active listening to reach best possible business outcome
- Possess a high level of emotional intelligence
- Ability to work autonomously, maintaining confidentiality at all times
- Strong interpersonal and communication skills, both written and verbal
- Excellent planning, organisational and negotiation skills, with a strong attention to detail
- Highly adaptable, resilient and agile, with the ability to re-prioritise and manage time effectively
- A genuine passion for learning.
