Shift Lead

4 days ago


Noosa, Queensland, Australia Ben and Jerry's Full time $60,000 - $80,000 per year

Ben & Jerry's

Shift Leader

Do you love ice cream? Are you a fun, enthusiastic and outgoing person ready for their next step? Do you want to work for an international brand?

If YES, then we would love to hear from you

What we are looking for?

  • Outstanding presentation, communication, time management and attention to detail.
  • You have amooozing customer service skills and the ability to remain professional under pressure
  • Australian citizenship is required for this position.

Responsibilities include;

  • All Scoop Shop Operations including day to day operations, equipment maintenance, food safety, marketing and customer service
  • Minimum 1+ years of leadership or supervisory experience is required.
  • Minimum 1+ years of retail or food service experience is required.
  • Work with your team to bring customer excellence to our fans
  • Establish a motivating work environment that actively encourages and supports employee involvement
  • Implementation of all store policies and procedures.

Our People Profile

To support our 3-part mission, Ben & Jerry's also has an outspoken people mission. We look for people with these characteristics to strengthen our team;

  • Purpose-driven: passion and drive to make a real impact through our Social Mission
  • Empathy: curious to collaborate with a variety of personalities and styles to build and grow collaborative cross-functional relationships
  • Mastery: continuously learn, grow, and develop oneself
  • Autonomy: dare to make choices and take ownership
  • Activism: interested in bringing about political or social connectivity

Work Environment

Scoop Shop is open 7 days per week, morning, and evening hours; individual must be willing to work a flexible rotating roster across nights, weekends, extended hours, and holidays.

Applicants must be 15+ years of age.

In return, you will:

  • Be rewarded with a competitive pay-rate/salary
  • Staff discounts
  • An opportunity to join an international brand that offers excellent career opportunities
  • Flexible working arrangements


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