Customer Service Representative

4 days ago

Sydney Hills District NSW, Australia Randstad Full time $40,000 - $90,000 per year

Your New Company:

This global organisation specialises in diabetes care, developing innovative medical devices and digital health solutions to support people living with diabetes. With a mission to improve daily life and long-term outcomes, the company combines cutting-edge technology with compassionate customer support to empower individuals in managing their health.

Your Main Responsibilities:

  • Respond to customer queries via phone, email, web chat, and social media
  • Troubleshoot medical device and software issues with accuracy and care
  • Guide new users through product activation and app setup
  • Maintain product knowledge to provide accurate and helpful support

Your Company Benefits:

  • Immediate start
  • Hybrid work model
  • Competitive salary
  • Generous quarterly bonus
  • Join an established business offering career progression
  • Join a successful team with a common goal to provide excellent service

About You:

  • Articulate written and verbal communication
  • Ability to provide excellent customer service
  • Enjoys contributing to a tight, collaborative team dynamic
  • Available to work Monday - Friday (10am - 2pm)
  • Previous experience in the Medical industry is desired but not essential

Next Steps:

To apply please email your resume to ************

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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