Business Systems Support Officer

2 weeks ago

Perth, Western Australia Shire of Serpentine Jarrahdale Full time $88,000 per year
Business Systems Support Officer
  • Full Time, Permanent
  • One of the Fastest Growing Local Governments in Australia Great Career Opportunities
  • Family Friendly - 9-day Fortnights / Hybrid WFH / Paid Parental Leave
  • 12% Super - Choose to co-contribute and receive up to 18%

Avoid the city chaos and embrace the family friendly, country town atmosphere of Mundijong Use your proven background in business systems to help shape our rapidly growing Shire.

Join us at "The Shire"

Here at "The Shire" we live and breathe our values of Accountability, Collaboration and Trust to proactively support our fellow employees and our local community. We encourage and embrace positive change and are looking for like-minded individuals to join our fun and dynamic team We are seeking an experienced and professional Business Systems Support Officer with a passion for customer service.

In this role you will have the following accountabilities:

  • Supporting business systems software and users at all levels, in a professional and customer focussed manner.
  • Maintaining user accounts and business systems access.
  • Assisting in the implementation and testing of business systems including new releases and upgrades.
  • Liaising with vendors and suppliers as appropriate
  • Logging faults and requests for enhancements with vendors and service providers.

Our preferred candidates will be able to demonstrate the following experience and skillset:

  • Possess relevant qualifications and/or experience.
  • Demonstrated experience working and providing software helpdesk support and service
  • Excellent customer services and communication skills
  • Experience in the use of Technology One ERP
  • An understanding of ITIL
The Important Stuff

An attractive renumeration package of up to $88,000 per annum, plus super, is on offer dependent on experience. Not only will you have the opportunity to swap the city chaos for our fabulous natural environment and quiet rural outlook, but here are also some other great benefits:

  • Free local gym membership.
  • If you choose to contribute additional super, we will match up to 3% as a co-contribution.
  • Wellness programs including Fitness passport.
  • Free counselling, health assessments and health insurance discounts, annual flu vaccination and skin cancer screening.
  • Two additional Local Government days off per year.
  • The option of Purchased Leave.
  • Salary packaging options, including novated leasing.
  • Professional development opportunities - study leave and study assistance.
  • Free Onsite Parking.
About the Shire

Located in Mundijong just 45 minutes from the Perth CBD on the picturesque backdrop of the Darling Scarp, our Shire is one of the fastest growing Local Governments in Australia. What that means is that we are transforming the way our community works, lives and plays. It's an exciting time at "The Shire" and you could be a part of it

Our community come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, because it's the right thing to do and because it makes our organisation stronger.

Where do I apply?

Submit your cover letter and resume online by midday Wednesday 27th August We are reviewing applications as they come in and the position may close earlier than expected. We recommend you apply as soon as possible. We recommend you apply as soon as possible. We encourage applications from all areas, including Mandurah, Peel.

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