General Duties Supervisor – Full-time

4 days ago

Broadbeach QLD, Australia Gold Coast Convention and Exhibition Centre Full time

Introduction:

At the Gold Coast Convention and Exhibition Centre (GCCEC), we are driven by our core values underpinned by team collaboration and innovation to bring our extraordinary events to life

We are looking for a proactive, energetic, and hands-on Supervisor to lead and manage our general duties (event set up) team

You will be responsible for overseeing the setup of events and ensure that every event space is prepared to perfection. This role is very hands on and involves the movement and transfer of stages, tables and chairs between event spaces.

Become an integral part of a vibrant team dedicated to delivering extraordinary experiences.

Description:

THE ROLE

Key responsibilities of this role include:

Ensure all room sets and break downs are completed on time as assigned by the General Duties Manager, Food & Beverage Manager, or the Event Resume.

Ensure all equipment and furniture is moved with the utmost care following strict manual handling guidelines.

Ensure the cleaning and maintenance of equipment, storage rooms, facilities and service areas.

Leading and supervising the day-to-day operations of our General Duties Team.

Develop new procedures and guidelines where relevant to the General Duties functions.

Assisting in the coordination of learning and development for the department, including delivering training where necessary.

Ensure all team members adhere to GCCEC policies, procedures, and Work Health and Safety (WHS) requirements.

ABOUT YOU

The ideal candidate for this role will have:

Previous experience in a similar role within a convention centre or hotel environment is very highly regarded.

Proven ability to lead, motivate, and positively influence a team.

Excellent knowledge of room set-up styles and event space management, with a keen eye for detail to ensure accuracy and quality in high-volume situations.

Proficient computer skills using Microsoft Office.

Outstanding organisational and time management skills.

Exceptional communication skills, both written and verbal.

Proven track record of delivering excellent guest service in a high-pressure, high-performance environment.

Flexibility to work a variety of shifts, including late nights, overnights, early mornings, and weekends, as required.

Strong initiative with a proactive, solutions-oriented approach to problem solving.

WHY WORK WITH US? "It's not what we do, it's how we do it"

The Gold Coast Convention and Exhibition Centre prides itself on our unique values of Community, Initiative, Respect, Teamwork and Welcoming.

Plus, we offer the following people perks:

Free undercovering parking in the heart of Broadbeach.

Discounted onsite team member café.

Paid parental leave.

Discounted food and beverage and accommodation at The Star Entertainment Group properties.

Access to health & wellbeing programs.

Ongoing learning and development opportunities.

Reward & Recognition Program.

The Gold Coast Convention and Exhibition Centre is part of The Star Entertainment Group.

To apply, please upload your cover letter and resume.

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