Regional Manager
3 days ago
- Salary Packaging: Package up to $15,900 of your pre-tax income and boost your take-home pay
- Meals & Accommodation: Package up to $2,650 for dining and holidays expenses
- Extra Leave: Enjoy an additional 5 days of individual leave each year
- Maxxia Rewards: Enjoy a huge range of discounts through our salary packaging partner
- Fitness Passport: Discounted access to gym and aquatic centres
- Health Insurance: Exclusive HCF discounts
- Career Growth: Genuine opportunities for growth and career development
- EAP Support: Free, confidential counselling and wellbeing support
About Us…
At Breakthru, we're all about people -
their goals, their potential, and their future.
As a trusted leader in disability, mental health, and employment services, we empower individuals to thrive through personalised, strengths-based support. From daily living to education, employment, and community connection, we're here to back every breakthrough moment.
As part of the Royal Rehab Group, you'll be backed by one of Australia's most respected not-for-profits, with over 125 years of experience delivering life-changing disability and rehabilitations services. This means you'll have the stability, resources, and support to grow your career and make a real impact in people's lives.
At Breakthru, you won't be stuck behind a desk — you'll be out in the community, working side-by-side with clients where it matters most. Whether it's in homes, workplaces, or local neighbourhoods, you'll build real connections and help people achieve their goals in real-world settings. Join a values-driven team that supports your growth, offers meaningful work, and empowers you to make a real difference every day.
We offer a vibrant, inclusive culture the values your expertise.
About The Role..
An exciting role exists for skilled and motivated individual to join us as the Regional Manager - Breakthru Community Services Victoria. In this role, you will play a pivotal role in driving strategic and operational excellence for our disability support teams across North-West Melbourne, serving both NDIS and State Funded customers. Your primary focus will revolve around overseeing and nurturing two sites in St Albans and Gladstone Park, with a keen eye on expansion and commitment to delivering top quality service.
Your leadership abilities will shine as you cultivate a customer-centric approach, ensuring that high-quality care is at the forefront of everything we do. With a passion for coaching, developing, and managing your team, you will be instrumental in fostering a collaborative and high-performance environment.
If you're ready to take on a challenging and fulfilling role where your leadership expertise can make a difference, we encourage you to apply.
Key Responsibilities Include
Lead, support, and empower a high-performing team to successfully deliver:
NDIS supports including Support Coordination, Employment Supports, and other Capacity Building Supports in the community.
Homelessness and Housing support Program (Pathways).
Ensure high-quality service delivery that drives sustainable client outcomes and long-term success.
- Promote a supportive and inclusive workplace culture that reflects Breakthru's core values.
- Drive regional performance, overseeing financial results and achieving key performance indicators.
- Identify growth opportunities and develop strategic partnerships with key stakeholders.
- Working in conjunction with Breakthru's Practice Leads, identify and understand performance gaps and implement strategies for continuous improvement.
- Lead workforce planning, development, and performance to build capability and support operational excellence.
- Collaborate across teams and regions to enhance client outcomes, service satisfaction, and operational efficiency.
About you..
You're a confident and collaborative leader with a passion for delivering exceptional customer service. With a strong background in operational and financial management, you know how to balance strategic oversight with hands-on leadership. You bring a deep understanding of sector standards, a commitment to person-centred care, and the ability to motivate and support teams to achieve excellence. A natural relationship builder, you thrive in a fast-paced, complex environment and are always looking for ways to improve services and strengthen results. You're values-driven, accountable, and ready to lead with integrity.
Essential Criteria
- Business / Management related degree or relevant experience.
- 5-10 years' experience leading dispersed teams of 10+ employees.
- Experience in disability or human services.
- Must be able to lead by example in a value's driven organisation.
- Ability to ensure an exceptional customer experience.
- Excellent communication & influencing skills.
- Skilled in managing people, budgets, risk, and service quality.
- A genuine commitment to inclusion, diversity, and community impact.
- Current Driver's License - essential.
Your Royal Rewards...
- Salary Packaging: Package up to $15,900 of your pre-tax income and boost your take-home pay
- Meals & Accommodation: Package up to $2,650 for dining and holidays expenses
- Wellbeing Days: 5 extra leave days to recharge
- Maxxia Rewards: enjoy a huge range of discounts through our salary packaging partner
- Fitness Passport: Discounted access to gym and aquatic centres
- Health Insurance: Exclusive HCF discounts
- Portable Long Service Leave: Access to portable long service leave for eligible candidates
- Career Growth: Genuine opportunities for growth and career development
- EAP Support: Free, confidential counselling and wellbeing support
We know our diversity makes Breakthru a great place to work, and we are committed to building an inclusive workplace that reflects the people we serve. We encourage applications from all members of our community, including People with Disability, First Nations peoples, LGBTIQA+ people, and those from Culturally and Linguistically Diverse backgrounds.
We are committed to creating an inclusive and accessible environment where all individuals can thrive. Should you require any adjustments to participate equitably in the recruitment process, please contact
We welcome the opportunity to discuss any workplace adjustments during the interview process.
What's Next…
If this sounds like the perfect role for you, address the essential criteria in your cover letter and APPLY NOW to start your journey with us
Please note, only applicants that address this essential criteria will be considered.
Visit Our Breakthru Careers Page For More Information
The successful applicant will be required to provide and undergo pre-employment checks including a current criminal record check, working with children check, NDIS Worker Screen Clearance, employment history, driver's license and referee checks.
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