Allied Health Administration Team Leader

Welcome to St John of God Health Care

St John of God Health Care is one of the largest private providers of health care services in Australia, employing more than 16,000 employees (caregivers). We operate 26 hospitals and services comprising more than 3,300 hospital beds, including home nursing, disability services and social outreach programs.

As a Catholic, not-for-profit group, we invest all profits to the communities we serve by updating and expanding our facilities and technology; expanding existing services and developing and acquiring new services; and providing Social Outreach services to people experiencing disadvantage to improve health and wellbeing.

St John of God Bendigo Hospital is a 122-bed contemporary private hospital located in central Victoria providing high quality acute medical and surgical health care services for people in Bendigo and surrounding areas.

Your Role at St John of God Bendigo Hospital

You will ensure effective daily operation of the Allied Health department including scheduling, administration, billing and debt functions and to support the Allied Health Manager to maximise the usage of the department's activity across both outpatients and private practice services. This role reports to the Corporate Services Manager and will also work closely with the Allied Health Manager.

The Position

• Provide direction, support and supervision to administration caregivers working in the Allied Health Department
• Manage orientation of new administration caregivers to the department
• In collaboration with the Allied Health Manager, manage the scheduling of the department to maximise activity with specific focus on community need, budget and St John of God mission and values
• Coordination of outpatient appointments in line with health fund billing rules and guidelines
• Manage outpatient and private practice billing matrix to facilitate accurate and timely billing of outpatients.
• Ensure all outpatients have the appropriate fund check and informed financial consent prior to attendance. Audit / review informed financial consent process annually.
• Manage debt collection in collaboration with accounts receivable shared services team.
• In accordance with hospital policy, guidelines and tools gather and provide information to facilitate effective communication across all departments and our external customers as directed. Ensures the integrity of such information and makes corrections when mistakes occur. This includes internal and external customers.

You will have experience in patient administration role in a coordinator/team leader capacity, preferably within a health care environment.

To succeed you will have ability to manage resources effectively, meet deadlines and prioritise workload accordingly.

Above all, people will be at the core of everything you do committing to and supporting our Mission and Values

We can offer you

• Salary: $70,272 to $72,002 (pro rata for part-time), plus 12% superannuation
• Fixed-term part-time position, working up to 66 hours per fortnight for a period of 14 months.
• Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
• • Novated leasing
• work related expenses
• self-education and
• additional superannuation
• A healthy work-life balance through flexible work options, and well-being programs
• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
• Dynamic multidisciplinary team

St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities. We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse.

All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role.

For enquiries about this position, applicants should contact Berni Thomas, Allied Health Manager on

If suitable applicants are identified advertisement may close prior to listed date and screening/interviews may commence throughout the advertising process.