Community Support Worker

Port Macquarie office location

Community Support Worker or Peer Community Support Worker
(Female)

If you're looking for somewhere to pursue your passion and
make a difference within our local community, then join the New Horizons team
as a Community Support Worker or Peer Community Support Worker,
who will work within the Community Living Supports (CLS) Program
Program.

At New Horizons, we are passionate about creating a
unified organisation where our teams work seamlessly together to deliver
exceptional service that enhances the lives of our customers while at the same
time improving employee experience and career development opportunities. We
align our work with our organisation's values - fostering a culture of collaboration,
trust, and accountability. As part of our team, you'll be empowered to take
initiative and use your talents to improve the lives of our customers.
Together, we are a community committed to transforming lives through our
services, embracing challenges with creativity and adaptability for lasting
positive impact. Specifically, this role provides psychosocial supports and
works in partnership with people living with mental-ill health to live and
recover within the community in the way that they want to. We strongly
encourage people with a lived experience of mental-ill health to apply for this
position.

We empower our customers by supporting them to build
independence, identify and achieve goals, engage in activities of daily life,
and encourage genuine connections within the community.

To work with us you have a positive, authentic, inclusive
personality which you bring to work with you every day. 
IMPORTANT: New Horizons is an equal Opportunity
Employer, and our people represent the community which we service. We invite
all the applicants to apply, including First Nations People, and people from
diverse social, cultural and gender backgrounds. Due to the specific support
needs of the customer base and the inherent program requirements, there is a
genuine occupational requirement for female applicants to apply, under the
exception clause of the NSW Anti-Discrimination Act 1977 – Section 31.

The day to day:
Collaborating
with customers to develop individualized person centred support plans that
incorporate their identified wellbeing needs, their strengths, and their
goals.
Providing
support to customers to improve their independence by assisting with skill
development, transport, social activities, supporting with finances,
attending appointments, cooking, medication and personal care, as well as
other supports as required.
Supporting
and encouraging our customers to participate in activities of their
choice, such as: social, leisure, sporting, educational, employment
activities etc.
Keeping
customer records up to date on a daily basis using online systems and
electronic databases.
Developing and
maintaining professional relationships and networks with customers,
families, caregivers and key stakeholders.
Supporting
customers to navigate the sector to access any additional service they may
require.
Seek
out innovative ways to enhance the recovery journey and overall customer
experience with New Horizons.

What our customers want from you:
We took the time to ask our customers what they think makes
a great support worker. How do you compare to their ultimate wish list? Our
customers would like you to be:
Punctual, friendly,
outgoing, non-judgmental, flexible, guided by lived-experience,
persistent, balanced, empathetic and practical.
Our customers also want you to know when to motivate, when
to challenge, and when to stop. 

 You'll also bring to the role:
A
strong set of values that guides your work, incorporating our
organisational values of passion, integrity & respect.
Great
computer skills with proven ability to use Microsoft Office and customer
relationships management systems.
Minimum
Cert IV in Mental Health, Peer Work or equivalent industry experience.
Valid
NSW Drivers C class licence, with ability to drive vehicles in licence
class, including large cars and vans.
Current Police Check (not older than 3 months), NSW WWCC and NDIS WC to meet New
Horizons employment criteria prior to commencing with us.
 
What we're offering
Take
advantage of the tax benefits available only to employees who work for a
not for profit organization – through lower tax deductions, we can pay
more money to you each week (for permanent and max term positions)
Salary
Packaging: Up to $15,900 annually, maximising your take-home pay. Fitness Passport
Entertainment Allowance: An additional $2,650 annually for dining,
holidays, and more.
Paid
Parental Leave: Comprehensive leave to support growing families.
Fitness
Passport: Affordable access to gyms and fitness centers.
Employee
Assistance Program providing counselling services
A
supportive culture and working environment

IMPORTANT: New Horizons is an equal
Opportunity Employer, and our people represent the community which we service.
We invite all the applicants to apply, including First Nations People, and
people from diverse social, cultural and gender backgrounds. Due to the
specific support needs of the customer base and the inherent program
requirements, there is a genuine occupational requirement for female applicants
to apply, under the exception clause of the NSW Anti-Discrimination Act 1977 –
Section 31.

How to Apply
 If you can see yourself in this rewarding role, please
apply via the link now – our application process is mobile friendly.
New Horizons values diversity and encourages applications
from people from all walks of life. Our vision is to see happy inclusive
communities work together in collaborative and inclusive ways to create
opportunity and improve quality of life. Our workforce proudly reflects the
local communities we connect with and support.
New Horizons acknowledges all Aboriginal and Torres Strait
Islander peoples as the traditional custodians of the land