Administration Support Officer

2 weeks ago

Gold Coast, Queensland, Australia Private Advertiser Full time $60,000 - $80,000 per year

About Us

We are an Australian owned industry leading manufacturing company. Our business is committed to quality, excellence, and innovation by setting new standards in manufacturing our products and providing excellence in customer service. We value each team member and stakeholder, as they are a vital part of bringing our goals to life.

About the Role

We are currently seeking an Administration Support Officer to join our team at our Yatala location. The incumbent will have strong and effective communication skills with a focus on managing stakeholder expectations.

In this role your responsibilities include, but not limited to:

  • Reviewing and implementing quality assurance and continual improvement plans.
  • Resolving customer issues in consultation with management and production staff.
  • Maintaining data efficiently and managing data entry effectively.
  • Undertaking picking and packing responsibilities
  • Ensuring Quality standards are maintained through effective communication and training,
  • Undertake receptionist responsibilities from time to time.

About the incumbent

You are a self-motivated and committed individual with a passion and drive to achieve the goals set before you.

The skills that you will bring to this role are:

  • Coordinate and direct Work Orders according to daily schedules.
  • Excellent organisation / planning ability.
  • Check schedule, Identify, and allocate overdue orders.
  • Querying factory enquires with the customer service.
  • Communication with all staff.
  • Ensure emails are responded to and kept up to date in a timely manner.
  • Update work order ETAs as required.
  • Build strong cross functional relationships with other departments.
  • Liaise between team members and Supervisor / Team leader improvement initiatives.

The benefit of working with us:

  • Supportive Management team.
  • Extended weekend with 2pm finish time every Friday to support work-life balance.
  • Be a part of an engaged workforce.
  • Enjoy ongoing benefits.

We are an equal opportunity employer. We encourage women, people of Aboriginal and Torres Strait Islander heritage and people of culturally diverse backgrounds to apply.

If this sounds like you and if you are motivated and challenged, we would love to hear from you. Please click the apply button and get started.

Applications via Seek will only be accepted.

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