
Client Care Representative
4 days ago
Love interacting with people and providing 5-star customer service?
Want to make a difference in people's lives?
Looking for a role with purpose and potential?
We have an exciting opportunity for a dedicated and hands-on customer service/admin professional at our hearing clinic in Shellharbour, NSW.
You will play an important role within our business providing exceptional service to our predominantly older clientele and helping them manage their hearing health in this diverse client facing role. Full training and ongoing support provided.
This is a permanent full time position with a fixed roster between Monday to Friday from 8:30am to 4:30pm. We're seeking someone who is eager to grow with us and build a long-term career.
Who are we?
Connect Hearing is a leading provider of hearing health care services with a network of 180+ clinics nationwide. We are passionate about helping people enjoy a better hearing experience so they can stay connected to the world they love. Our highly-trained hearing care specialists are helping thousands of people every day to overcome hearing loss and improve their quality of life.
We are proud to be part of Sonova, the leading manufacturer of innovative hearing care solutions, present in over 100 countries across the world. Our talented employees all over the world know they contribute to something greater than themselves – they create a life without limitation through the sense of hearing. Join our mission and become part of our team
What will you be doing?
- Welcoming our clients and managing their experience for optimal outcomes
- Scheduling and confirming appointments for our clients
- Providing administrative support to our Clinicians (Audiologists/Audiometrists)
- Efficiently managing the day-to-day operations of our clinics
- Learning and competently using a range of software and applications
What do you need to be successful in this role?
- A passion for delivering an amazing client experience
- Great communication and active listening skills
- Resilience, self-motivation and lots of energy
- Excellent organisational and time management skills
- Ability to work autonomously and effectively within a team
- Focus on results and the best possible outcomes for both our clinic and our clients
- Intermediate computer skills
- An interest in learning about features and basic repair/maintenance of hearing aids
- Prior experience in customer service/admin
What's in it for you?
- Competitive remuneration package including base salary plus monthly performance bonuses
- Salary packaging options
- Paid Parental Leave
- Uniform Allowance
- Access to discounts from over 500 retailers across Australia via our Employee Enrichment Hub
- Generous employee discounts on Sonova Products for yourself and your family
- Online Wellbeing Centre & Employee Assistance Program (EAP)
- Access to the LinkedIn Learning Platform
- Opportunity to grow and develop in your role and beyond
- A values driven and people-centered culture
- Being a part of a dynamic and supportive team with a company that is at the forefront of innovation in the hearing industry
- A genuinely rewarding role with purpose and meaning
Sonova is an equal opportunity employer
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Sounds interesting?
If you feel that this opportunity is right for you, we would love to hear from you
-
Client Care Representative
4 days ago
Shellharbour, New South Wales, Australia Sonova Full time $45,000 - $60,000 per yearWho we areIn a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we – through our core business brands Phonak, Unitron, Hansaton, Advanced...
-
Shellharbour, Australia Sonova Full timeWho we are In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we - through our core business brands Phonak, Unitron, Hansaton, Advanced...
-
Client Services Representative
2 days ago
Wagga Wagga, New South Wales, Australia FRE Group Pty Ltd Full time $45,000 - $60,000 per yearKick start your Real Estate career with Fitzpatricks. We are seeking a full time Client Services Representative to support our dynamic and hard working property management team.Fitzpatricks are a progressive and forward-thinking independent agency and market leaders in Wagga Wagga.This is an excellent opportunity to work in the fast-paced real estate...
-
Client Care Representative
5 days ago
Shellharbour City Council, Australia Sonova AG Full time $50,000 - $70,000 per yearLove interacting with people and providing 5-star customer service?Want to make a difference in people's lives?Looking for a role with purpose and potential?We have an exciting opportunity for a dedicated and hands-on customer service/admin professional at our hearing clinic in Shellharbour, NSW.You will play an important role within our business providing...
-
Customer Care Representative
2 weeks ago
Mascot, New South Wales, Australia FutureYou Full time $104,000 - $130,878 per yearCustomer Care SpecialistMedical Devices | Based in Mascot, NSW12 month Fixed Term ContractClient Description:Join a global leader in the medical technology sector, known for its innovation, integrity, and inclusive culture. With a strong focus on customer experience and employee wellbeing, they offer a supportive environment where your contributions truly...
-
Personal Care Worker
4 days ago
Lismore, New South Wales, Australia Harwell Home Care Full time $40,000 - $60,000 per yearAbout UsHarwell Home Care is a family-owned, DVA-approved home care provider committed to delivering exceptional service. We enable veterans to live independently and comfortably in their own homes. We're currently seeking compassionate and reliable Personal Care Workers to provide vital home support services to our valued veteran clients.What You'll Be...
-
Mobile Hearing Representatives
4 days ago
Liverpool, New South Wales, Australia Audika Full time $40,000 - $60,000 per yearMobile Hearing RepresentativeAt Audika, we're on a mission to help more people hear better, and we're looking for a passionate Mobile Hearing Healthcare Representative to help us make that happen. If you are a people person who thrives in dynamic environments and enjoys connecting with communities and making a real impact, look no further.About The RoleAs a...
-
Personal Care Attendant
2 days ago
Bondi, New South Wales, Australia Prestige Inhome Care NSW Full time $60,000 - $80,000 per yearJoin Our Extraordinary Team as a Personal Care Attendant – Christmas Availability Essential Are you an extraordinary individual with a passion for providing quality in-home care services? We have an exciting opportunity for you to make a difference in the lives of our extraordinary clients across North and East Sydney. We are especially seeking Personal...
-
Service Access Representative
4 days ago
Parkdale, New South Wales, Australia Better Health Network Full time $55,000 - $70,000 per yearFixed Term Contract until 1/03/2026 | Full TimeLooking for a role where your warm welcome and organisation skills truly make a difference? At Better Health Network (BHN), our Service Access Representatives are the first point of contact for clients, ensuring every interaction is professional, supportive, and person-centred.BHN delivers health and wellbeing...
-
Home Care Worker
2 days ago
Kempsey, New South Wales, Australia UPA Aged Care Solutions Full time $60,000 - $80,000 per yearAbout UsUPA Aged Care Solutions is a not-for-profit, values-based organisation committed to providing high-quality Residential Aged Care, Home Care, and Retirement Services. We believe every individual has the right to live with dignity, respect, and security, and we strive to attract and retain top talent who share our philosophy of care.The opportunityAre...