Senior Maintenance Operations Officer

The City of Gold Coast is committed to fostering an exceptional workplace culture that prioritises employee well-being, professional development, and work-life balance. Join our progressive organisation and be part of a passionate workforce of forward-thinkers, united by a shared purpose – together we enhance the Gold Coast way of life.

Picture yourself surrounded by pristine beaches, lush hinterlands, and a vibrant cityscape that effortlessly blends natural beauty with contemporary flair. At the City of Gold Coast, you'll have the opportunity to shape the very essence of this iconic destination, making our city the ideal place to live,work, and play.

About The Team
Our Mechanical/Electrical Maintenance and Utilities Network Maintenance team units are seeking to appoint a Senior Maintenance Operations Officer. The position works closely with Coordinators and Supervisors, based at various depots across the Gold Coast.

You will manage the unit's operational planning and implementation for 200+ staff. The position also coordinates and assists with fostering a service-driven culture of continuous improvement that includes the review of business and operational processes.

About Your New Role
Provide financial management oversight, advice and reporting to support the section's delivery of agreed business outcomes. Generation of SAP budget reports on expenditure and work order commitments.

Develop and implement processes, procedures for incorporation into the quality management systems that will facilitate effective support of the section and branch.

Provide specialist advice to the section's management and supervisory staff, on people and asset management including SAP work centre coordination, training scheduling, people movements and higher duties, and labour hire placements (requests and approvals).

Coordination of End of Month activities including financial reporting and the section's Monthly Report.

(Please refer to the attached Position Brief for further information – the successful applicant will be appointed at the appropriate level based on qualifications, skills and experience).

We're Looking For People Who Have

• Qualifications in business or a related discipline
• Current 'C' Class Drivers Licence
• General Construction Induction White Card (currently held or ability to acquire)
• Exceptional time management skills
• Advanced skills in Microsoft Office Suite particularly Excel and including Word, Outlook, Adobe, PowerPoint and Visio
• Advanced use of Objective, People management systems, and SAP Finance, Procurement and Plant Maintenance modules
• Excellent communication and collaboration skills
• Proven track record of using sound judgement to make decisions
• A "can do" attitude

Be part of shaping the Gold Coast's future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

Benefits
We care about being the most flexible government organisation in Australia and we have a range of benefits to help you create the right balance:

• 9-day fortnight
• Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations
• Personal and professional development courses
• Access to 350+ fitness facilities through Fitness Passport
• 4 free confidential counselling sessions a year for you or an immediate family member
• 1 free nutritionist and financial advice session per year
• CEO recognition program
• Work within a fun, friendly supportive team that promotes a healthy work-life balance

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.

How to apply

For more information, view the position brief by clicking the paperclip icon in the top right corner of this screen.

Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

Documents needs to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

Contact Person

Alexandra McNulty

Contact

Closing Date

Wednesday, 17 September 2025

Please note applications for all of our vacancies close at 10.30pm on the listed closing date.
The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.