Casual AOD Support Worker

Lives Lived Well offer a variety of community and residential Alcohol and Other Drug programs throughout Queensland, New South Wales, and South Australia, helping thousands of people every year to navigate AOD related challenges and move forward in life.

A new Ipswich Residential AOD Treatment Facility is opening, which will deliver high-quality, specialist residential AOD treatment services for adults aged 18 years and over. The centre will provide a total of 46 beds, comprising 36 beds for residential rehabilitation and 10 beds for withdrawal management and care.

Your Opportunity

We're seeking reliable and compassionate Casual AOD Support Workers to join our team at the Ipswich Residential AOD Treatment Facility. These roles are ideal for those who can step in at short notice to cover shifts when team members are on sick leave, holidays, or other unexpected absences. You'll be supporting clients participating in our six-week residential program, helping them overcome substance dependence and navigate their recovery journey. The role includes a mix of morning, evening, weekend, and sleepover overnight shifts, so flexibility and availability are key.

Shift Types You May Cover:

· Weekday shifts across all time periods

· Evening shifts: 6:00pm – 10:00pm

· Sleepover shifts: 10:30pm – 6:30am

· Morning shifts: 6:30 AM – 9:00 AM

· Weekend shifts across all time periods

The casual hourly rate for this role is between $48 – $51 per hour.

What you'll bring

You don't need to hold a formal qualification for this role, but you do need to be motivated, committed, and have a genuine interest in working within the Alcohol and Other Drugs sector. Your skills and attributes will include:

· Eagerness to take on a range of relational tasks – you'll be working with residents at an individual and group level to assist them to address their substance dependence and the issues associated with this

· Demonstrated experience in, or willingness to learn, group facilitation, including agenda and goal setting, and participation in meetings

· Ability to support residents through admission and discharge processes, organise community-based outings, and supervise self-administration of medications

· Builds genuine connections and communicates with purpose – you'll bring empathy, resilience, and hope to every interaction, supporting clients from diverse backgrounds as they navigate detox and recovery

· Is confident demonstrating emotional maturity and a calm demeanour, especially in high-pressure or conflict situations

· Demonstrated knowledge of the complexities of alcohol and substance use, with an understanding of professional boundaries within AOD support work

· You'll self-care – this role can be challenging and it's important to us that you are at your best, to do your best

· Being willing, engaged and comfortable with change – we welcome ideas and suggestions for improvement

· Strong computer skills, experience with client note-taking and an understanding of how handovers work

You will need to hold a current Australian Drivers Licence, and either hold, be working towards, or willing to obtain a Certificate IV in Alcohol and Other Drugs, Mental Health, Community Services or other relevant field. You will also need to be willing to obtain your First Aid and CPR Certificate.

Most importantly you will have passion, commitment, and a great attitude with a genuine alignment to the Lives Lived Well values. Our values are:

· We are humble, human, and full of hope

· We show up and share

· We ask: Why not? And what's next?

· We leave a positive wake

Benefits of Working with Us

This is a fantastic opportunity to be part of a new service supporting people in their recovery from alcohol and substance dependence. As a casual AOD Support Worker, you'll play a vital role in maintaining continuity of care by stepping in when regular staff are unavailable.

Whether you're covering morning, evening, or overnight shifts, you'll be welcomed into a supportive, multi-disciplinary team that values your contribution.

Join our team at Ipswich and experience a huge range of benefits, including:

· Free on-site parking for all staff, making your commute easier and more convenient

· Access to Perkbox – for savings across hundreds of retail outlets

· Fitness Passport with discounted access for fitness and leisure centres across Australia

· 85% of our current workforce think LLW is a truly great place to work (People Survey, September 2023)

How to Apply

For a copy of the Position Description please email

Applications close on Friday 5 th December 2025, however we will be conducting interviews throughout the process and may close applications early.

Lives Lived Well is an equal employment opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect our community including First Nations Peoples.