NDIS Mental Health Support Worker

We See You is a small, values-driven NDIS provider founded and led by a social worker with a deep commitment to person-centred, trauma-informed care. With a focus on psychosocial disabilities, we offer tailored support that reflects each participant's unique needs, goals, and strengths, so they can live meaningful, self-directed lives. We pride ourselves on building strong, consistent relationships and delivering services that are both reliable and rooted in genuine care.

We are seeking a compassionate and reliable Mental Health Support Worker to join our team as a casual subcontractor.

About the Role

As a Mental Health Support Worker with We See You, you'll provide one-on-one support to NDIS participants in their homes and communities. Your role will focus on promoting independence, building confidence, and helping participants live meaningful lives.

Key responsibilities include:

• Supporting daily living activities such as meal planning, grocery shopping, and meal preparation
• Encouraging routines recommended by allied health professionals
• Assisting participants to develop new skills and increase independence in decision-making
• Providing companionship, social interaction, and encouragement with goal-setting
• Transporting participants to appointments, activities, and social events
• Supporting participation in hobbies, classes, and volunteering opportunities
• Assisting with everyday administration such as Centrelink appointments, paying bills, or housing applications
• Respecting participant preferences, cultural needs, and dignity while encouraging choice and control
• Working collaboratively with participants, families, and other providers
• Maintaining accurate notes and records

Role details:

• Provide both in-home and community-based support
• Flexible hours: 6–10 per week to start, with the potential to increase as demand grows
• Clients are matched to you based on location and support needs. Together, you'll agree on regular appointment times (usually once or twice per week), giving you flexibility to balance work with your other commitments. Most workers find they settle into consistent weekly hours with their clients.
• While some weekend work may be available, weekday availability is essential.
• We See You is a remote organisation with no fixed office. You'll work independently day to day, with ongoing support and guidance from your supervisor.

What We're Looking For

• Strong interpersonal and communication skills
• Prior experience in a mental health or community-related role
• Trauma-informed and person-centred approach
• Passion for helping others and willingness to learn
• Reliable, proactive, well organised and attentive to detail
• Able to work as part of a team and independently
• Comfortable using basic office technology and your own phone and computer to use for work purposes

Requirements

• Tertiary qualification (or currently studying), ideally in Social Work, Psychology, Allied Health, Community Services, Counselling, Sociology, Philosophy, or similar.
• ABN (Australian Business Number)
• Public Liability and Professional Indemnity Insurance
• NDIS Worker Screening Check (or willing to obtain)
• Police Check
• Working with Children Check
• Driver's licence and access to a reliable, insured vehicle

What We Offer

• $45 per hour, inclusive of super, with additional penalty loadings on weekends and public holidays.
• Flexible hours to suit your lifestyle
• Ongoing support and training
• Opportunity to build your skills towards Support Coordination
• A friendly and supportive team environment

How to Apply

1. Please send your resume and a brief cover letter to
2. Include your home suburb in the subject line

3. Indicate your availability in the email

4. Please do not apply via the 'Apply Now' button on this page.

5. Applications without the above requirements will not be considered.
6. If successful, you will be contacted for an interview.

We welcome applications from students, recent graduates, and people from all backgrounds and abilities.