Workplace Experience Specialist

Workplace Experience Specialist 

VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play games. 

Our Workplace Experience team in Sydney is currently looking for a Workplace Experience Specialist to join the team.

The Workplace Experience Specialist plays a pivotal role in ensuring the smooth operation of the office, creating a safe, efficient, and engaging work environment for all employees. This role involves managing day-to-day office facilities and ensuring compliance with workplace health and safety regulations.

Due to the nature of the role, there is a requirement to be in the office 5 days per week. 

Key responsibilities will include:

• Coordinate the day-to-day operations to ensure an efficient and safe work environment, under the guidance of the Workplace Experience Lead.
• Complete JIRA service desk requests, ensuring timely response to requests in accordance with established service expectations, while maintaining high standards of customer service.
• Ensure cost-effective use of resources and tracking expenses within the allocated budget provided by the Workplace Experience Lead.
• Maintain relationships with internal and external stakeholders, ensuring timely and quality service delivery.
• Plan and execute in office events from start to finish, including managing logistics, coordinating with vendors, overseeing budgeting, and ensuring proper event setup for a seamless and successful experience.
• Manage office access cards, including issuing new cards for employees and visitors, revoking access during offboarding, and conducting regular card audits and reporting to ensure compliance with security protocols.
• Coordinate all office maintenance needs including repairs and cleaning services to maintain a safe and efficient work environment.  

What you will bring to the role:

• Proven experience in a similar role in a fast growth dynamic environment with a hybrid way of working.
• Previous experience in workplace experience, employee engagement or office coordination is highly desirable. 
• Experience executing and hosting events. 
• Basic understanding of project coordination, with good time management skills and the ability to handle multiple tasks and prioritise work effectively.
• Familiarity with Work Health and Safety guidelines and emergency management processes is desirable. 
• High levels of attention to detail and proactive problem solving skills.
• Creative thinker and innovative, with an eye for detail, design and presentation.

About VGW

VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play games.

With high-quality, acclaimed brands including Chumba Casino, Global Poker and LuckyLand Slots, we entertain and delight over one million players in North America.

As pioneers in sweepstakes promotions for online social games, we also offer our players the opportunity to redeem incredible prizes.

At VGW, one of our core values is "our players come first". This means always striving to deliver a safe, responsible and positive player experience.

Why VGW?

At VGW, we're more than just a team. We're a diverse and inclusive group of individuals, each playing a vital role in our success.

Our core values are clear and strong; we win together, do what's right, put our players first and are powered by passion.

We believe in our people and are committed to creating an environment where everyone feels welcome, inspired, and supported. We recognise that life is more than just work - that's why we're all about flexibility so you can strike a healthy balance between your personal life and career. We're also here to champion your growth in your current role and future aspirations, providing opportunities for learning and career advancement. And to top it off, we back this all up with competitive compensation, perks and benefits.  

But it's not all business. We inject fun into the workplace, celebrate together and create lasting memories, from a mix of in-person and online events, to social gatherings and much more.

It's our combined skills, ideas and visions that drive us forward. Join us on this exciting journey, and together, we'll achieve remarkable things. 

If you want to join a team that does things differently, apply today - we look forward to seeing what you can bring to our team.

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