HVAC Technical Support Specialist

2 weeks ago

Brisbane, Queensland, Australia Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) Full time $60,000 - $90,000 per year
Location: QLD - Brisbane
Employment Type: Full-Time Permanent
Department: Regional Service QLD


About the Company
Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) is one of Australia's leading suppliers of premium residential and commercial air conditioning and air to water heat pump systems. In a short 25 years the company has pushed the boundaries within the HVAC industry, winning multiple awards and accolades including being recognised by CHOICE, as Australia's Best Brand of Air Conditioner for six (6) years in a row. As the most independently awarded brand of Air Conditioners, they are the Experts in Air.

About The Role
Looking for a change? Ready to step away from the tools and take your technical expertise to the next level?
We have an exciting opportunity for a HVAC technician to join our team in North Lakes, Queensland as a Technical Service Engineer This is an opportunity to show off your HVAC technical knowledge on things like VRF systems and inverter technology, you will be relied upon to support and troubleshoot technical issues for our Queensland and Northern Territory customers.

What You'll Do:

  • Provide expert technical support for MHIAA air conditioning products
  • Support Service Agents with spare part selection, technical service assistance, and commissioning support via phone, email, and other communication channels.
  • Participate in, oversee and supervise site visits and on-site commissioning ensuring all projects are completed successfully and efficiently.
  • Manage and process Warranty Claim Orders
  • Deliver technical product training seminars to both internal teams and external partners.

What You'll Bring:

  • Tertiary qualifications in HVAC Including certificate 3 in Refrigeration and Air Conditioning, Current refrigerant handling license and restricted electrical license.
  • Significant experience in service, repair, and diagnostics within the HVAC industry.
  • A strong track record of fault-finding, problem-solving, and technical troubleshooting.
  • Exceptional communication skills, both written and verbal, with excellent time management abilities.
  • Expertise with VRF and inverter technology, and deep knowledge of HVAC systems.

What we offer:

  • Company vehicle
  • Learning and Development to help you gain some extra skills
  • An additional day off for your wedding
  • PerksPlus This provides employee discounts across 400 retailers in ANZ
  • EAP Service provided

Globally, Mitsubishi Heavy Industries is committed to EEO, Workplace Health & Safety, cultural diversity, and fair workplace practices globally and boasts a great work-life balance for all employees. We highly encourage you to get onboard and

The successful candidate will be subjected to the appropriate background checks and can include a National Police Check, National Criminal History Check, VEVO Check, and Professional References.

For more information about Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. please visit our website

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