Technician OCMS Datacentre and Network

1 day ago

Melbourne, Victoria, Australia kdrvictori Full time $80,000 - $120,000 per year

About this opportunity

Yarra Trams requires a Technician OCMS Datacentre and Network to provide technical services to improve and deliver a secure, stable, efficient ICT Network and Phone services consisting of LAN, WAN, Wireless, Firewall and Telephony technologies including Datacentre Administration and Maintenance. Reporting to the Technical Services Manager this role involves:

  • Delivery of the following services in accordance with Service Level Agreement:

o Networks (Firewall, Wifi, LAN, WAN & Fibre, Load Balancers) Service

o Telephony (PABX, VOIP, Mobile, Smart Phones) Service

o Managed Rack (Datacentre) Service

o Building Access Service

  • Ensuring services are secure from attacks, external threats and virus.
  • Maintaining and develop architecture diagrams and as built's for assets (including updated to Asset Register)
  • Performing health checks, maintenance tasks (including patching and regular Firmware upgradation's) as defined in the Support Document/Technical Maintenance Plan to ensure assets are that performing to the correct service levels
  • Performing after hours support as required (Major incident only)
  • The ability to be on an 24x7 After Hours On Call Roster
  • Performing DR - Disaster Recovery and service continuity testing and maintain applicable DR documentation

About you

Ideally you will have:

  • Tertiary qualifications in Information Technology and/or significant proven experience, relevant to this discipline.
  • Experience establishing robust network, telephone environments by designing system configuration; system installation; defining, documenting, and enforcing system maintenance, optimisation and support standards.
  • Qualification to industry standard.  Must have CCNP – Certified Cisco Network Professional qualifications
  • Knowledge of Microsoft enterprise computing.
  • Sound understanding and experience of adoption and implementation of ITIL(Information Technology Infrastructure Languages) practices (V3 preferred, preferably practitioner certification)
  • Expert knowledge and experience of maintaining Datacentres,
  • Expert knowledge in security networks, Firewalls, Servers, Wireless Technologies, Secure Authentication with Profiling and Load Balancing

Applications close: 20 November 2025

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