Ward Clerk

Your role

You will provide clerical and reception duties and maintain patient records on our Day Procedure Unit whilst providing a high standard of reception service to a broad range of customers.

Our DOSA/DSU Ward is a 48 bed combined unit providing preoperative and postoperative care to surgical patients in a wide range of surgical specialities.  These include Minor Orthopaedic, Gastroscopy, ENT, Gynaecology, Plastics and General Surgery.

We now have a full-time Ward Clerk position or will consider two part-time positions for those with clerical experience and strong focus on customer service to join our dedicated team.

Applications will be considered for future roles as they become available over the next six months.

The Position

• Maintain awareness of and works in accordance with SJGHC policies and procedures.

• Provide a reception service for the ward, presenting a courteous professional approach to patients, visitors, doctors and other staff.

• Maintain a high standard of communication at all times, using appropriate tone and style.

• Liaise with nursing and medical staff. Processes enquiries, arranges appointments with other Departments or external organisations as required.

• Orientates new and relief clerks to the clerical requirements of the ward.

• Provide a clerical service to the department including the maintenance of departmental statistics, registers and filing systems.

• Maintain patient movements in the computerised Patient Information System as these occur.

• Maintain manual daily statement of Patient Admissions and Discharges, providing daily statistics to medical record department.

• Liaise with the After Hours Manager in conjunction with Nurse Manager/Shift Coordinator regarding the availability of beds.

• Attend to all word processing requirements of the department.

• Other duties as required within the skills and competency of the position. Maintains accurate and complete patient records as per Medical Record Guidelines and department procedures.

• Undertake daily filing of Pathology results.

• Ensure security and confidentiality of patient records.

• Maintain stationery supplies

You will possess good interpersonal skills, a high level of oral and written communication, with the ability to liaise effectively with the public, patients and all levels of staff at all times.

You will hold working knowledge of a range of computer applications including word processing, spreadsheet and patient management systems.  With the ability to prioritise and coordinate workflow, you will provide an efficient and effective clerical support service.

To succeed you will have commitment to professional development. Previous experience in a Hospital or Health Care environment with knowledge of medical terminology and medical record procedures and practices will be highly regarded.

Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer

• Salary: $68,939 to $74,417 (pro rata for part-time), plus 12% superannuation

• A full time or two part-time positions

• Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:

  • Novated leasing 

  • work related expenses

  • self-education and

  • additional superannuation

• A healthy work-life balance through flexible work options, additional purchased leave & well-being programs

• Access to gym membership, fitness and wellbeing benefits through Fitness Passport for you and your family.

• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance

• Employee support through our dedicated free Employee Assistance Program (EAP)

• Innovative Professional Development opportunities

• Travel Green allowance.  If you walk, carpool or use public transport you could be eligible for up to $1,500 per year

All applicants are asked to submit a covering letter (of no more than two (2) pages) demonstrating how you meet the above position requirements.

For enquiries contact Charlotte Rose, Nurse Unit Manager, on

Applications will be reviewed throughout the advertising period and interviews conducted regularly.  Apply today

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.