Program Lead

If you want to make a difference by having a positive impact on peoples' lives, then a career with Independence Australia Group may be for you.

About us

Independence Australia Group is a social enterprise that provides choice for people with a disability or other personal need, enabling them to regain and retain their independence within an inclusive community.

About the role

Are you a values-driven leader with a passion for person-centred disability support?

We're currently seeking a dedicated and experienced Program Lead to join our team and play a vital role in delivering best-practice support to individuals with disabilities.

As a key member of our support services team, you'll have the chance to influence day-to-day operations and contribute to a culture of continuous improvement. If you're ready to mentor, and drive meaningful outcomes, this is your opportunity.

What You'll Do:

As the Program Lead, you will:

• Model best-practice support by following Behaviour Support Plans and a Clinical Therapeutic Model
• Provide supervision, guidance, and mentorship to support staff, fostering a positive and supportive team environment
• Work in close collaborationCollaborate closely with a team of clinicians, allied health professionals, families, and clients to ensure holistic, person centred, quality outcomes
• Ensure accurate and timely documentation, including progress notes, service agreements, incident reports, and support plans
• Maintain safe and supportive environments in line with clients' needs and SIL service standards
• Deliver individualised, empowering care to clients with complex support needs
• Work fortnightly rotating roster shifts (afternoon, including weekends) across a 10-day fortnight
• Contribute to the ongoing development and implementation of service best practices

About you:

• Proven leadership, mentoring, and team-building capabilities
• Demonstrated experience supporting individuals with behaviours of concern and restrictive practices
• In-depth knowledge of the NDIS framework, person-centred  approach, and complex client needs
• Experience in Supported Independent Living (SIL) or similar disability support environments
• Industry-relevant qualifications (e.g., Advanced Diploma or Cert IV in Disability or Community Services)
• Strong interpersonal and documentation skills
• A mindset aligned with our core values: Equity, Empathy, Respect, and Quality
• Solid knowledge of the NDIS framework, person-centred care, and complex client needs
• Proven leadership, mentoring, and team-building capabilities
• Availability for an immediate start

What We Offer:

• A supportive, purpose-driven team environment

• Ongoing professional development and training opportunities

• A chance to influence service delivery and make a measurable impact

• Competitive salary and conditions aligned with industry standards

Work with purpose

Are you looking for a rewarding career that makes a positive impact on people's lives? Join us at Independence Australia Group to help thousands of Victorians living with disability and personal need lead fulfilling and independent lives.

Be part of a team that values equity, empathy, respect and quality underpinned by our four guiding principles:

• Customer Centric: Ensuring that customers have choice and control is paramount in our decision making.
• Valued People: Encouraging and rewarding innovation and excellence, recognition, and feedback.
• One Organisation: Sharing a common purpose supported by positive contributions, clear responsibilities, and accountability.
• Strive for Excellence: We value and reward innovative thinking, proactivity, resourcefulness, and responsiveness.

For a rewarding career where you can make a real difference and positive impact on peoples' lives, APPLY NOW.

Commitment to Diversity

Independence Australia Group is an equal opportunity employer and believe our people should reflect the diverse communities we operate in. We encourage applications from people with a disability, CALD, LGBTQIA+ and Aboriginal and Torres Strait Islander peoples to apply.