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  • Location: Top Ryde
  • Full-Time | Salary Role
  • Value led business
Venue Leader – Top Ryde

Location: Top Ryde
Full-Time | Salary Role

Are you a passionate people leader who thrives in a fast-paced, customer-first environment? We're looking for an experienced Venue Leader to run a high-energy, high-quality venue and deliver amazing customer experiences every day.

About the Role As Venue Leader, you'll be responsible for the full venue operation, leading a strong team, creating a fun and welcoming atmosphere, and delivering results across service, safety, product quality, and profitability. You'll be the go-to person for customer experience, people management, compliance, and local marketing initiatives.

What You'll Be Doing
  • Champion exceptional customer service and coach your team to do the same
  • Lead recruitment, onboarding, training, and team performance
  • Manage inventory, stock control, and food safety to high standards
  • Take ownership of venue operations, from opening checks to reporting and budgeting
  • Maintain a positive, safe, and inclusive workplace culture aligned with core values
What You'll Bring
  • Proven leadership experience in hospitality or retail
  • A hands-on, lead-by-example approach
  • Strong operational and people management skills
  • A customer-first mindset with a love for good energy and great service
  • Food Safety Supervisor qualification (or willingness to obtain)
Why You'll Love It
This is more than just a venue, it's a community. You'll be part of a values-led business focused on creating positive energy in the world through curiosity, creativity, accountability, and connection. If you're ready to lead with purpose and positivity, we want to hear from you.

Apply Now and take the next step in your leadership journey.