Business Support Officer

Kickstart your career with impact — become a vital part of our high-performing Corporate Services team as a Business Support Officer at the City of Melville Ready to grow your career in a dynamic local government environment? This is your chance to gain valuable experience and expand your skills as a Business Support Officer with ongoing support and development opportunities.

Join the City of Melville as a Business Support Officer and play a key role in delivering high-quality administrative and customer service support across the organisation. This dynamic position offers the opportunity to work in a fast-paced environment, support a wide range of internal teams, and contribute to improving systems and processes that enhance service delivery. Multiple positions are available with flexible work options, including full-time, part-time, and casual roles.

Location:City of Melville Civic Centre

Salary:$63, $76,717.21 pro-rata p.a. + 12% Super

Employment Type:Full-Time Fixed Term, Part-Time Fixed Term, Casual

What You'll Be Doing

· Providing efficient administrative and business support across various service areas

· Preparing documents, reports, agendas, and meeting minutes

· Managing correspondence and responding to enquiries

· Updating and maintaining records, databases, and filing systems

· Coordinating bookings for meetings, training, and travel, including catering

· Supporting internal teams and liaising with external stakeholders

· Assisting with customer service and front-line support as required

· Contributing to continuous improvement initiatives and quality assurance

· Using corporate systems including Microsoft Office and internal databases

· Supporting knowledge sharing and mentoring other team members

What We're Looking For

· Certificate III in Business Administration or equivalent (or working towards it)

· Previous experience in an administrative or customer service role

· Strong written, verbal, and interpersonal communication skills

· Proficiency in Microsoft Office and ability to learn corporate systems

· Great organisational skills and attention to detail

· Ability to work independently and as part of a team

· A proactive, adaptable approach to changing priorities

· Experience with recordkeeping and data entry

· Knowledge of local government or ERP systems (desirable but not essential)

· A commitment to delivering high-quality, customer-focused service

How to Apply

Apply online via the Apply button and provide a comprehensive resume and cover letter (no more than 2 pages) demonstrating how you meet essential requirements outlined in the Position Description attached.

Closing Date: Sunday, 24 August 2025, 11.59PM AWST.

For further information about this position, please contact: Corrine Newman, Head of Governance on

If you are interested in this exciting opportunity, we strongly advise you apply as soon as possible as the City reserves the right to close this advertisement before the closing date.

Why The City of Melville?

We are a welcoming and diverse community that enjoys a blend of retail and business precincts and an abundance of open spaces in a unique, natural landscape, along the shores of the beautiful Swan and Canning Rivers. We are proud to be recognised as an Inclusive Employer —a prestigious award that benchmarks workplace inclusion across various diversity areas. This recognition is the only one of its kind in Australia and highlights our commitment to fostering a workplace where diversity is celebrated, and inclusion thrives.  In everything we do, we focus on our EPIC values of Excellence, Participation, Integrity and Caring and we aim to achieve an inclusive, vibrant, and sustainable future.

WhyBelong?

Elevate your work experience with the City of Melville's benefits

• Be part of an award-winning, Inclusive Employer recognised for creating diverse, accessible, and welcoming workspaces.
• Professional growth support with our structured professional development and study assistance programs
• Enhance your health and wellbeing with complimentary membership to our LeisureFit centres^, Employee Assistance and Wellness programs.
• An active social club to connect with colleagues and make lifelong friends.
• 2 additional days of annual leave PLUS generous purchased annual leave options - take up to 10 weeks^ off per year.
• Superannuation package with a co-contribution of up to 15%^

^conditions apply

The City of Melvillecelebrates diversity, inclusion, and belonging. We welcome and strongly encourage applications from individuals of all backgrounds, including but not limited to Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, and people living with disabilities.

Please note that the City does not offer visa sponsorship. While permanent positions are generally only open to Australian citizens or permanent residents, permanent positions may occasionally be filled on a fixed-term basis. In such cases and for fixed-term or casual roles, applicants with temporary unrestricted work rights in Australia (and residing in Perth) may be considered, provided they have unrestricted work rights for the duration of the appointment.

*All candidates applying for a position where the use of 'plant and machinery' or driving a vehicle is an inherent requirement of the role and other 'high risk' facilities where public safety is at risk, will be required to pass a drug and alcohol test as part of a pre-employment medical.

We appreciate the interest from Recruitment Agencies in collaborating with us, however, at this time, the City of Melville is managing the recruitment process for this role. Please refrain from submitting candidate profiles to our team. Rest assured, should the need for external assistance arise in the future, we will not hesitate to reach out to recruitment agencies.*