IT Support Officer

18 hours ago

Hobart, Tasmania, Australia Ochre Health Group Full time $60,000 - $80,000 per year

About the role

This full-time IT Support Officer role with Ochre Health Group in Tasmania presents an exciting opportunity to contribute to the ongoing development and improvement of the organisation's IT infrastructure and systems. You will play a key part in delivering IT projects and supporting the day-to-day operations of the IT department.

What you'll be doing

  • Provide first-line IT support and troubleshooting for internal staff, including managing incidents, requests and problems
  • Assist with the deployment, configuration and maintenance of IT systems and applications
  • Contribute to the planning and delivery of IT projects, including identifying requirements, testing new solutions and providing end-user training
  • Monitor the performance of IT systems and identify areas for improvement
  • Document IT processes and procedures to ensure consistency and knowledge sharing
  • Collaborate with internal stakeholders to understand and address their IT needs
  • Maintain an up-to-date knowledge of emerging technologies and industry trends

What we're looking for

  • Relevant tertiary qualification in Information Technology or a related field
  • Bachelor's degree in Information Technology or related field is required
  • Minimum 2 years' experience in an IT support or systems administration role
  • Strong troubleshooting and problem-solving skills, with the ability to quickly identify and resolve issues
  • Familiarity with a range of IT systems, software and infrastructure, including servers, networks, desktop applications and cloud-based tools
  • Comprehensive experience across all IT areas including servers, networks, desktop applications and cloud-based platforms is essential
  • Excellent communication and stakeholder management skills, with the ability to explain technical concepts to non-technical users
  • Proactive and adaptable approach, with a keen eye for detail and a commitment to continuous improvement
  • Australian citizenship is required for this position

About us

Ochre Health Group is a leading provider of integrated healthcare services in Australia. With a strong focus on innovation and excellence, we operate a network of medical centres, hospitals and allied health services across the country. Our mission is to deliver exceptional patient-centred care and improve the health and wellbeing of the communities we serve.

Why Join Us?

  • Make a meaningful impact in a purpose-driven organisation
  • Join a collaborative, supportive leadership team
  • Autonomy to shape and improve our IT landscape
  • Work with passionate people delivering vital healthcare across Australia

This is a rare opportunity to lead IT for a growing national healthcare business with a strong mission and real-world impact.

Apply Now

If you're passionate about technology and eager to contribute to the growth and success of a dynamic healthcare organisation, we'd love to hear from you. Apply now to be considered for this exciting IT Systems & Project Officer role.

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