IoT Solutions Engineer

Location:Mascot, NSW, AU, 2020

Company: TELTONIKA

We are looking for an IoT Solutions Engineer to strengthen our ambitious Telematics Engineering team in Sydney, Australia. You will work with cutting-edge IoT technologies and enhance your engineering expertise.

Teltonika's telematics business unit develops and produces easy-to-use GPS tracking devices for effective fleet management in such spheres as logistics, agriculture, car sharing, construction, and more. Using the latest technologies, Teltonika sets new standards for the telematics industry.

Teltonika provides an opportunity for every driven IoT Solutions Engineer to deepen their technical skills, gain extensive product knowledge, and play a vital role in delivering innovative solutions to our clients.

In this role, you will:

• Work with various Teltonika Telematics manufactured GNSS tracking devices that embed technologies such as Bluetooth, CANbus, RS232/RS485 and 1-Wire
• Propose different ways on how to incorporate our devices for various use cases constant supervision and preparation of devices technical documentation
• Be responsible for arranging technical tasks for custom development projects and coordinating solution release to clients
• Troubleshoot, provide assistance, and consult clients via a dedicated ticketing system or online meetings/chats if they are needed
• Communicate with global international corporations that provide car sharing, rental, fleet management solutions and various other companies from different vehicle telematics fields
• Cooperate with RnD, quality assurance and project management teams to ensure the maintenance of the projects and that solutions reach the clients on time
• Have an opportunity to go on business trips to visit clients and help them directly implement Teltonika devices into their business use-cases
• Guide colleagues and customers by preparing wiki documentation or training

What we expect of you:

• Have Electrical Engineering, Telecommunications Engineering, Electronics Engineering, Computer system Engineering education.
• Have worked as a telematic device integrator (this will be considered as an advantage)
• Have understanding or basic knowledge of telecommunication technologies (2G, GPRS, 3G, 4G), CANbus, BLE (this will be considered as an advantage)
• Have knowledge or work experience working with ticketing-based platforms (Zensdesk, Jira, GitLab, ServiceDesk) (this will be considered as an advantage)
• Have passion for providing help to others, caring, willing to grow and enrich your technological know-how
• Have ability to work in a team environment, whether consulting other team members or reaching out to others for assistance
• Have great communication skills, are capable of fluently speaking and writing in English
• Have analytical and creative thinking and mindset for problem-solving and troubleshooting
• Have experience in customer service
• Have good time management skills

What we offer:

• Health insurance
• Snacks in the office
• Regular team buildings
• Flexible working hours
• Brand new office on Top floor

Salary

We appreciate everyone's efforts and experiences, so we offer a competitive salary depending on your skillset and experience with added 12% monthly salary superannuation and other financial benefits according to the Australian system.

If you have questions, do not hesitate to contact our recruitment colleague Sarada Widyaratne, , email sarada.-

Teltonika aspires to become one of the global leaders in providing unique IoT solutions that contribute to making people's lives easier. Since 1998, we have gained considerable experience and competence in electronics development and production. Today, our areas of expertise include telematics, networking, telemedicine, EV charging, and electronics manufacturing. While proactively searching for new ideas and ways to create more value for our clients, we also hope to create a better future for our employees and the communities we operate in. Our organisational culture is based on mutual trust and respect as well as creating synergy with our employees and clients.