intake assesment and referral worker

1 week ago

Shepparton, Victoria, Australia Rumbalara Aboriginal Co-Operative Ltd Full time $60,000 - $80,000 per year

Rumbalara Aboriginal Co-Operative – Health & Wellbeing is currently recruiting for the following vacancy at our Shepparton office:

Intake, Assessment and Referral Worker

Full Time – 38 Hours Per Week | Ongoing

This is an Aboriginal and/or Torres Strait Islander designated position, classified under Section 12 Special Measures of the Equal Opportunity Act

This employment opportunity is only available to Aboriginal and Torres Strait Islander peoples.

Looking for a role where you can truly make a difference?

Join a passionate and supportive team at Rumbalara Aboriginal Co-operative and help strengthen the social and emotional wellbeing of Aboriginal and Torres Strait Islander communities. If you're committed to holistic, culturally safe care and want to grow in a values-driven organisation—this opportunity is for you.

About the Role

Reporting to the SEWB Team Leader, the Intake, Assessment and Referral Worker will provide culturally safe and responsive intake and assessment services to clients presenting with Alcohol and Other Drugs (AOD) and Social and Emotional Wellbeing (SEWB) needs.

This role is essential in ensuring timely access to appropriate supports—whether within Rumbalara or through external providers—and in delivering coordinated, person-centred care that respects cultural identity and individual circumstances.

About You - Qualifications, Knowledge and Skills:

  • Certificate IV in AOD, Mental Health, or equivalent qualification.
  • Experience working with Aboriginal communities, particularly in AOD and/or mental health settings.
  • Understanding of social, cultural, and historical factors affecting Aboriginal peoples.
  • Ability to engage respectfully with Aboriginal individuals and families.
  • Skilled in handling confidential and sensitive information.
  • Experience in intake and assessment within community-based services.
  • Knowledge of harm reduction and culturally appropriate interventions.
  • Ability to identify and respond to risk, with sound duty of care and reporting practices.

What We Offer:

  • Competitive pay and conditions based on the SCHADS Award – Level 3 Pay Point 2 based on experience and qualifications.
  • Salary packaging of $15,900 available for Part- or Full-time employees.
  • Opportunities for additional incentives: May include Christmas bonus days, recognition of NAIDOC day, periodic adjustments aligned with CPI increases, and the possibility of a relocation allowance when applicable.
  • Opportunities for professional development and dedicated support to foster your career growth.
  • Access to a free and confidential Employment Assistance Program.
  • Fleet vehicle will be available to carry out home visits where applicable.

You will be required to undertake a pre-employment screening check, including providing a copy of your Confirmation of Aboriginality.

To apply, please submit the following:

  • Acurrent resume
  • A cover letter that includes:

Stating who your mob/clan is

Addressing the Key Selection Criteria (outlined in the Position Description)

A summary of your relevant experience and/or qualifications

Important: You must attach your cover letter and Key Selection Criteria response as a single file in the Cover Letter section of the portal.

Applications Close: Tuesday, 9 September 2025

This is an "Indigenous Only" role under Special Measures of the EEO Act 2010, Section 12.

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