Patient Services Assistant

Employment Type:
Casual

Hours:
Afternoon and night shifts

Location:
Mercy Hospital for Women Heidelberg

Application:
Please upload resume, cover letter and relevant qualifications and other documentation as listed in the job ad

Contact:
Gharender )

**Where there's life, there's Mercy.

Where there's care, there's You.**
Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that's gone before, to grow your impact and gain experience that's hard to find elsewhere.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you'll have the chance to make an impact and gain experience that's hard to find elsewhere.

At Mercy Health, it's all about taking what we have and making it better.
To do that, we need you.
Join us at Mercy Health and help our teams deliver even greater outcomes.
About the opportunity
We are seeking a Patient Services Assistant who will be an integral member of our Environmental Services Department team. Provide patient room and ward cleaning duties, food and beverage services, transportation of patients and patient support.

• Responsible for ensuring a clean, safe environment is maintained in compliance with Victorian cleaning standards
• Performing the functions of cleaning/housekeeping, food/beverage, transport & couriering, and patient support
• Develop & maintain appropriate standards of knowledge for policy and procedures to ensure compliance
• Reporting daily to the ESD General Service Supervisor

What you'll bring
You're resilient, compassionate and have a whole lot of heart. Most importantly, you are committed to delivering exceptional patient-centred care.

To thrive in this role, you will have:

• Previous experience as a Patient Services Assistant (Desirable)
• Effective communication skills and good organisational skills
• Ability to comprehend and follow written instructions and procedures
• The ability to nurture friendly, respectful relationships and contribute to a collaborative team environment.
• Enthusiastic and a positive "can do" attitude

You will also be required to provide evidence of, or in the process of obtaining:

• Certificate III Health Services Assistant (Essential)
• Current Food Services Certificate (Desirable)
• A current Police Record Check and Working with Children Check.
• Proof of current influenza vaccination and other vaccination status consistent with public health orders.

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people's lives - and your career.

Are you ready to apply for this role? Click
Apply
Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.
We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.
The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We're proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.