Assistant Practice Manager/ Senior Front Office Coordinator
2 days ago
About the role
We are seeking a talented and experienced Assistant Practice Manager/Senior Front Office Coordinator to join our highly respected dental practice in Strathmore, Victoria. This is a part-time role, offering you the opportunity to contribute your skills and expertise to the efficient running of our dental clinic.
What you'll be doing
- Providing exceptional customer service to our patients and coordinating the front office operations
- Assisting the Practice Manager with administrative and operational tasks to ensure the smooth running of the practice
- Managing patient bookings, appointments, and medical records in our practice management software
- Overseeing the reception team and delegating tasks as needed
- Maintaining and updating practice policies and procedures
- Handling financial transactions, such as processing payments and billing
- Liaising with suppliers and other third-party providers
- Supporting the clinical team as required
What we're looking for
- Minimum 12 Months' experience in a dental practice or similar healthcare setting
- Excellent customer service and communication skills, with a friendly and professional demeanor
- Strong organisational and multitasking abilities, with the ability to prioritise and work under pressure
- Proficient in using practice management software and other office software applications
- Minimum 6 months' experience with practice management software is required
- Knowledge of dental terminology, procedures, and regulations
- A team-player attitude and the ability to work collaboratively with the clinical staff
- Attention to detail and a commitment to maintaining accurate patient records
- Australian work authorisation is required for this position
What we offer
At Strathmore Dental, we are committed to creating a positive and supportive work environment for our employees. We offer a competitive salary, flexible working arrangements, and opportunities for ongoing professional development. We also provide a range of health and wellbeing initiatives to support our team.
About us
Strathmore Dental is a well-established and respected dental practice serving the Strathmore community for over 40 years. We pride ourselves on providing high-quality, comprehensive dental care, and we are committed to continuous improvement and innovation in the delivery of our services. Our practice is equipped with the latest technology and our team of experienced dental professionals is dedicated to providing the best possible care for our patients.
If you are excited about the prospect of joining our team, we encourage you to apply now
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