Dental Front Office Coordinator

1 week ago

Penrith Municipality, Australia Blaxland Dental Full time $30,000 - $45,000 per year

About Us

At Blaxland Dental, we are passionate about transforming lives, one smile at a time. As an award-winning dental practice, we are recognised for our expertise in the dental space.

Our clinic, offers world-class patient care and cutting-edge dental services. We pride ourselves on creating a warm, welcoming environment and building lasting relationships with our patients.

We are now seeking an experienced Treatment and Patient Coordinator to join our team—a pivotal role that combines patient care with exceptional sales and communication skills.

About the Role

As a Treatment and Patient Coordinator, you'll be the first point of contact for our patients, guiding them through their journey toward their dream smile. This is a role where your ability to connect with people, provide tailored solutions, and support patients throughout their treatment will make a meaningful impact.

You'll also play a key role in fostering trust and ensuring patients feel informed, valued, and confident in their decisions. If you're someone with a passion for people and a knack for organisation, this could be the perfect fit for you

What We're Looking For

  • Dental Treatment Coordinator Experience: Ideal candidates will have prior experience in a similar role, preferably within the dental or healthcare industry.
  • Sales Experience: If you don't have dental experience, a strong background in sales (5+ years) is essential, with a proven track record of meeting or exceeding targets.
  • Exceptional Communication: You have outstanding interpersonal skills, with the ability to explain complex treatments in a way that's clear and relatable.
  • Customer-Centric Approach: You are warm, empathetic, and focused on providing an exceptional patient experience.
  • Organizational Skills: You can manage appointments, follow-ups, and treatment plans with precision and efficiency.
  • Team Player: You thrive in a collaborative environment and are eager to contribute to the success of the clinic.

Key Responsibilities

  • Patient Consultations: Guide patients through their treatment options with clarity, empathy, and professionalism.
  • Treatment Planning: Coordinate and communicate treatment plans, ensuring patients feel informed and supported.
  • Sales and Conversions: Utilise your sales expertise to help patients confidently choose the best solutions for their needs.
  • Scheduling and Follow-Ups: Manage appointments and ensure seamless patient experiences from start to finish.
  • Support Team Excellence: Work closely with our clinicians and administrative staff to maintain our high standard of care.

Why Join Dental Boutique?

  • Rewarding Role: Make a real difference in the lives of our patients by helping them achieve their dream smiles.
  • Career Growth: Be part of a growing organization that values professional development and internal advancement opportunities.
  • Supportive Team: Join a team that values collaboration, positivity, and excellence in everything we do.
  • Competitive Remuneration: Enjoy a generous salary package that reflects your expertise and contribution.

How to Apply

If you're ready to make an impact as a Patient Coordinator, we'd love to hear from you

Submit your resume and a cover letter detailing your relevant experience and what makes you the perfect fit for this role.

For any questions or inquiries, please contact our HR team.

Job Types: Full-time, Part-time, Casual

Pay: $30.00 – $45.00 per hour

Benefits:

  • Employee discount
  • Professional development assistance

Application Question(s):

  • How many years experience?

Work Authorisation:

  • Australia (Required)

Work Location: In person

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