Product Expert

1 day ago

Sydney, New South Wales, Australia Winning Appliances Full time $60,000 - $100,000 per year

At Winning Group, we're more than a retailer – we're Australia's leading experience company. Since 1906, we've been a proud, family-owned business, bringing together premium retail, world-class logistics, and cutting-edge technology. Our brands include Winning Appliances, Appliances Online, Winning Services, Rogerseller, Spence & Lyda, Ora, and Andoo.

What sets us apart? We create spaces where our people and customers feel inspired. With award-winning showrooms, exclusive product ranges, and a culture built on collaboration and innovation, Winnings is the destination for design-driven home living.

As a Product Expert, You'll

  • Represent Australia's leading, design-driven appliance brands that set the benchmark in style and innovation.
  • Deliver exceptional customer experiences through consultative, premium service.
  • Build meaningful relationships with homeowners, interior designers, architects, and industry professionals.
  • Achieve sales and margin targets while delivering on KPIs that reflect both performance and customer satisfaction.
  • Provide thoughtful, tailored advice by developing deep product knowledge and staying across the latest in design and technology.
  • Support events, live demonstrations, and VIP activations that create memorable in-store experiences.
  • Maintain showroom standards and ensure every detail reflects our premium offering.
  • Complete sales administration with accuracy, from quoting through to liaising with service, logistics, and supplier teams.

You'll have -

  • Previous experience in premium retail, sales, or customer service.
  • A passion for design, innovation, and the home living sector.
  • Strong communication and relationship-building skills.
  • Confidence in learning and advising on technical product features.
  • High standards of professional presentation.
  • Computer literacy, with Google Workspace experience highly regarded.
  • Flexibility to work weekends in a vibrant showroom environment.
  • Ability to work at our Brookvale showroom 5 days a week from 8:30am - 5:00pm

Why Winnings?
At Winnings, you'll join a team where creativity, service, and passion are celebrated. We invest in our people, offering continuous development and genuine career progression opportunities across our growing Group.

Our Employee Benefits Include

  • Exclusive staff discounts across all Winning brands.
  • Career growth opportunities with pathways into leadership, trade, and showroom management.
  • Accredited training through our in-house Training Academy (Cert III & IV).
  • Health and wellbeing support through our EAP, with free GP visits, dietitian consults, annual health checks, and high-performance coaching.
  • Vibrant culture with immersive product training, community events, and an amazing annual Christmas party.

We're proud to nurture a diverse and inclusive workplace where everyone feels they belong. We welcome applicants from all backgrounds and encourage you to apply if this role excites you.

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