Factual Investigator

Key Points

• Excellent rates and reliable payment
• Solid case management support
• National leader in the insurance investigation industry
• Ethical and professional culture
• Over 37 years of industry experience

Our Story

Allied Universal Compliance and Investigations is the national leader in the insurance investigation industry with over 35 years of experience and long-standing partnerships across the sector. We are known for our ethical, professional approach and strong support of our investigation team. We are currently seeking
experienced and passionate factual investigators
located in
Queensland
to join our high-performing team.

Your Opportunity

We are currently seeking experienced factual investigators in Queensland who are already working in the field and want the benefit of a professional, supportive team, reliable case flow, and excellent operational backing.

In this role, you will:

• Conduct professional interviews (face-to-face, phone, video)
• Analyse and assess evidence to determine appropriate lines of inquiry
• Identify discrepancies and pursue clarification
• Prepare clear, concise, and timely reports based on the evidence obtained

You will receive dedicated case management support from Allied Universal, excellent rates, and a reliable payment schedule.

About You

You are a seasoned, professional factual investigator who understands the demands of insurance investigations and takes pride in delivering accurate, timely, and well-written reports.

To be successful in this role, you must have:

• Demonstrated experience in factual investigations in insurance (e.g. Workers Comp, CTP, General Insurance)
• Workers' Compensation experience is highly regarded
• Current Queensland Private Investigator licence (or ability to obtain)
• Excellent communication, time management, and report-writing skills
• Strong working knowledge of relevant legislation, liability principles, and investigative techniques
• The ability to work independently while meeting deadlines and quality standards
• A current driver's licence, reliable transport, and a satisfactory criminal history
• Proficiency in Word, Outlook, and online investigation tools
• Minimum typing speed of 40 words per minute

Note: All criteria must be addressed in your application. Only applicants who meet these requirements will be considered.

What We Offer

• Reliable and consistent payment
• Excellent case management support
• Flexible engagement models
• Professional development and learning opportunities
• A supportive, ethical culture focused on investigator success

How to Apply

If you're an experienced factual investigator looking for a company that values quality, professionalism, and long-term relationships—
we want to hear from you
.

Submit your application today

Please note: Only applicants deemed suitable for the advertised role will be contacted.

Allied Universal is an Equal Employment Opportunity (EEO) employer committed to fostering an inclusive, respectful workplace. We value diversity and encourage applications from all suitably qualified candidates regardless of race, religion, age, gender identity, sexual orientation, disability, or background.