WTS (Wireless Telemetry Systems) & LTE Specialist TROC 24x7

About BHP

At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success.

Come and be a part of this success.

About Our Process

At BHP, we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks.

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The size, stability and magnitude of our business not only provides significant opportunity for professional development, but also attractive salary packages with performance-based bonuses and a best-in-class employee share program. We know there are many aspects of our employees' lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life. These benefits include flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms.

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About the Role

We're seeking expressions of interest to join our Wireless Telemetry Systems (WTS) team within the Technology Remote Operations Centre (TROC), based in Perth. Operating 24x7 on a lifestyle roster, the TROC team supports a wide range of safety and production-critical Operational Technology (OT) systems across Minerals Australia assets.

Shifts are 12.5 hours including handover, and you will benefit from additional shift allowances, as part of your remuneration package.

WTS Specialists play a vital role in ensuring the reliability and efficiency of critical wireless infrastructure. Operating in a fast-paced environment, the team monitors and maintains wireless infrastructure around the clock, triages and troubleshoots issues, and implements improvements to reduce downtime and enhance performance. Their work is essential to maintaining safe and smooth operations across BHP sites.

This role requires a foundational understanding of wireless infrastructure, including leveraging data to drive break-fix maintenance and assist informed decision-making, to enhance safety, efficiency, and productivity across mining operations.

About You

To be successful in this role, you will bring:

• Completed a tertiary or vendor qualification in either a technology, science, or engineering discipline
• Previous experience working in an OT Operations Centre is highly preferred
• Previous mining/resources remote site process control experience preferred, including operational support of mission critical services
• Self-motivated and effective communicator with strong analytical problem-solving skills
• Strong ability to translate technical business requirements to non-technical audiences
• Ability to take ownership of critical incident resolution, driving incidents to closure
• Rapidly troubleshoot and solve complex technology problems to restore production system availability in a structured, timeous manner
• Review root cause of incidents and work with appropriate teams to ensure continuous improvement of the technology environment
• Apply effective risk controls to identify potential threats and minimize or remove a service impact

Experience supporting similar production systems as below is highly desirable but not required,

• IT Service Management processes and tools such as ServiceNow
• Working collaboratively in a Network Operations Centre (NOC) environment.
• Nokia Long Term Evolution Monitoring and Configuration Suite and Nokia LTE products
• Microwave PTP and PtMP backhaul technologies (e.g. Cambium, Alcatel Lucent)
• Industrial Wireless Wifi Technology (e.g. Cisco, Rajant's BreadCrumb)
• Routing and Switching CCNA Certification desirable
• Solid understanding of radio frequency principles and radio transmission theory, with the ability to apply this knowledge in practical operational.

Operational experience within industrial or mining environments will be well regarded but is not mandatory. We recognise that skills and experience can be gained in different ways. We are building a pool of talented individuals who are interested in being considered for the role. If you believe you can contribute meaningfully to this role, we want to hear from you and encourage you to apply.