Cold Drinks Technician

We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries. We work together to make, move, and sell, some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow and are constantly investing in exciting new products, innovative technologies, and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. Our well-known portfolio in Australia includes the Coca-Cola family of products, as well as loved brands like Sprite, Fanta, Mount Franklin, Powerade, Grinders Coffee, Mother and Monster.

• Location: Port Douglas, Cairns & Townsville
• 8am - 4pm
• Monday to Friday.
• On call every third week and weekend.
• Car, iPhone and iPad

Equipment Service Team (EQS) Overview

The EQS Operations team is a dynamic environment that is responsible for the warehousing, set up and delivery of CCEP's equipment for our valued customers. This includes but is not limited to, inventory management, set up and management of delivery teams and supply of CCEP's wide range of equipment.

The Role

In this role you will be responding to and repairing breakdowns of our beverage equipment located in our customers sites. This includes Glass Door Merchandisers, Air Curtain Coolers, Fountain dispensing equipment, vending machines, frozen beverage equipment and coffee machines.

Consistently demonstrate the company Vision and Values and demonstrate safe behaviours at all times.

Key Responsibilities :

As the EQS Workshop Technician, the key responsibilities for this role include, but are not limited to:

• Safety Behaviour -Actively participate in Toolbox Talks, Safety audit completions.
• Beakon compliance -Overdue incidents, hazards and tasks closed out in timely manner, Repair equipment and return it to a field ready condition.
• Equipment Quality -Ensure equipment is prepared for market and does not require a service call within 30days.  Quality score >80%
• Efficiency -Ensure equipment refurbishment is completed efficiently, Using only the appropriate and necessary parts to repair equipment
• Inventory Management -Ensure Parts and asset stocktakes and cycle counts are completed as per schedule, Weekly management of outstanding STO's
• Adherence to Process, Policies and use of IT Tools -Ensure standard work procedure are followed, Correctly accounts for time at work using the appropriate Time & Attendance systems (e.g. Kronos)
• Continuous Improvement project involvement -Actively participate in maintaining and developing technical skills, Actively participate in training, development and assessment programs

About You

We are looking for the following skills attributes and experience:

• Confident communication abilities with all levels of stakeholders
• Proven ability to problem solve and make quick decisions under time constraints
• Experience dealing with multiple priorities.
• Proven relationship management experience in particular working collaboratively and cross functionally, developing and maintaining relationships with key stakeholders.
• Agile in ways of working and being able to prioritise multiple initiatives.
• Self-motivated, enthusiastic with an ability to be flexible and responsive under pressure.
• Excellent time management and organisational capabilities
• Strong understanding and experience in Equipment and Services department.
• Proficient in systems knowledge (e.g. SAP, MyApps, OSP, Microsoft suite)
• Knowledge of Workplace Health & Safety
• Electrical or Refrigeration trade qualifications

What's in it for you ?

As well as a supportive team environment we offer…

Financial Wellbeing and Rewards; From Pension to travel, we offer a few supportive options that can help with your financial wellbeing.

Wealth & Wellbeing; Your Wellbeing is hugely important to us A range of benefits including discounted Bupa to put your health first.

Flexibility and leave; We promote work/life balance. We are committed to finding practical solutions to help our employees This includes paid parental leave.

Employee Share Scheme

Perks & Extras; We LOVE what we do – and we want you to love it too We make work even better with extra's inc Monthly Staff Sampling, Carers Support portal and more

Culture at Coca-Cola Europacific Partners

Our success is defined by the passion, hard work and commitment of the people who work at CCEP. We have a world class frontline salesforce who are dedicated to delivering the best possible service to all our customers. We bring together our combined, diverse experience of different markets, cultures and consumers to go further together. We want CCEP to be a great place to work, where people can grow, be happy and be well in a safe, open, diverse and inclusive workplace. We're investing to make sure our people have the tools and capabilities needed to win. Coca-Cola Europacific is committed to the health and safety of all employees and to equal employment opportunity for all employees to ensure that our employees have a safe work environment that is also free of discrimination and harassment.