Senior Support Service Officer

Job no: 914882

Work type: Full time

Location: Various

Categories: Allied and Scientific Health

• Central Adelaide Local Health Network, Northfield
• Salary WHA-5 $1, $1,166.60 per week + Superannuation and Salary Sacrifice Benefits
• Permanent full-time
• Must have a cert 3 in disability or aged care
• Must be willing to work a 7-day, 24-hour, rotating roster

About the Role

We're looking for a passionate and experienced Senior Support Services Officer to join our dedicated team, working in a dynamic, multidisciplinary rehabilitation care environment. In this rewarding role, you'll play a key part in supporting clinicians and ensuring the smooth delivery of high-quality services to patients. Reporting to the Team Leader Support Services, you'll bring strong organisational skills, initiative and a collaborative spirit to help create a positive experience for both staff and clients. Your ability to manage competing priorities and contribute to a team-focused workplace will be essential.

As a valued member of our team, you'll be at the heart of making a real difference in people's lives. You'll enjoy working in an environment that encourages growth, respects your contribution, and supports your wellbeing. If you're motivated by meaningful work and take pride in delivering exceptional service in a healthcare setting, we'd love to welcome you into our supportive and professional community.

About You

You're a dedicated and capable professional who thrives in a team-based rehabilitation care setting. You take pride in delivering high-quality support services and are committed to the wellbeing of patients, staff, and visitors alike. To be successful in this role, you will have:

• A Certificate III qualification relevant to the role, plus at least 560 hours of in-service experience in a healthcare setting
• Strong communication and interpersonal skills, with the ability to build rapport with clients, families, and colleagues from diverse backgrounds
• Proven ability to work under limited direction—prioritising tasks, using sound judgement, and handling challenging situations with confidence
• Solid knowledge of support services operations, workplace safety, and customer service principles within a healthcare environment

About CALHN

At Central Adelaide (CALHN), we're shaping the future of health through excellence in clinical care, research, and innovation. As South Australia's largest health network, we deliver exceptional, safe and connected healthcare—for our patients, our community, and our people.

With more than 17,000 dedicated employees, every day at CALHN presents an opportunity to make a real impact—not because it's expected, but because our values guide us to be our best.

Join us and be part of a team that's driven by a commitment to a seamless safe and connected experience for all.

Find out more about our stories , our network, and the opportunities to be part of CALHN.

Benefit of Joining CALHN

At CALHN, we're dedicated to your career satisfaction and wellbeing, offering tailored benefits for healthcare professionals, including:

• Salary Benefits: Enjoy flexible salary packaging options, including up to $9,010 each FBT year for living expenses (such as mortgage, rent, utilities and groceries) plus an additional $2,650 for meal and entertainment expenses.
• Annual Leave: Enjoy paid recreation leave for essential rejuvenation, with leave loading applied.
• Health and Fitness Benefits: Access to Fitness Passport, a discounted workplace health and fitness program for you and your family, plus an annual voluntary flu vaccination to support your wellbeing.
• Employee Assistance Program: Confidential counselling and support services for you and your family via our Employee Assistance Program.
• Flexible Work Arrangements: The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Employee Recognition: Join a workplace where our people are celebrated through awards for innovation, collaboration, and outstanding contributions to health.
• Career Opportunities: Explore career growth within the SA Health system with opportunities for skill development and movement across various metropolitan and regional sites.

Join CALHN for a fulfilling career bolstered by comprehensive benefits and unwavering commitment to your success.

Our Commitment to Diversity and Inclusion

CALHN is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, disability, all genders, and LGBTQI+ community.

Application Information:

• Please refer to the role description for essential educational/vocational qualifications that may be required.
• Appointment will be subject to a satisfactory Criminal History Check and compliant Immunisation screening as indicated in the role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Please note that unsolicited applications from recruitment agencies or third parties will not be accepted for this position.

Job ref: 914882

Enquiries to:

Julie Halse

Position: Administration Officer Car Parking

Phone:

E-mail:

Application Closing Date

11:55 pm Friday 3 October 2025

Refer to the SA Health Career Website - How to apply for further information

Australian applicant guidelines

International applicant guidelines

Advertised: 18 Sep 2025 Cen. Australia Standard Time

Applications close: 03 Oct 2025 Cen. Australia Standard Time