Guest Service Agent

15 hours ago

Port Augusta, South Australia Majestic Hotels & Apartments Full time $40,000 - $60,000 per year

Permanent Part-time role – minimum 20 hours per week

Come and work with Majestic Hotels, South Australia's largest boutique, locally owned and operated accommodation group comprising of six properties located throughout Adelaide, North Adelaide and regional South Australia.

The Majestic Oasis Apartments is a 4-star property featuring 75 modern one and two bedroom self-contained studio apartments, overlooking the stunning foreshore of the Upper Spencer Gulf.

As a Guest Service Agent, you will play an important role as part of the Front Office team providing an exemplary service to our guest experience. The role involves all aspects of Front Office Reception, including providing professional, friendly and personalised customer experiences, responding to accommodation enquiries and general administration duties. Great attention to detail is required, especially around reservations, ensuring full and accurate data is captured. You will get the chance to take ownership of what you do and be surrounded by an experienced and motivated team.

Duties

  • Provide an efficient and timely check in / out service
  • Deliver concierge services as required
  • Promote and sell Majestic Hotels & Apartments products
  • Present rooms to potential customers
  • Manage incoming calls with a professional approach
  • Receive and conduct reservation enquiries efficiently
  • Allocation of guest rooms on a daily basis
  • Valet parking of guest vehicles
  • Accurate processing of cash in line with policy and procedure

We are looking for someone who:

  • Has a passion for customer service
  • Excels at multi-tasking
  • Approaches all tasks with a high attention to detail
  • Is able to work autonomously
  • Has proven experience in a similar role within a 4 environment (highly desirable)
  • Has experience using Opera PMS or similar property management system (highly desirable)
  • Is an enthusiastic, professional and effective communicator

In return for your energy and hard work, we offer you:

  • A strong culture of empowerment, collaboration, and accountability
  • A workplace that is Fair / Ethical and Non-Discriminatory
  • Ongoing training, support, and development
  • Locally owned and operated business established for over 30 years

A full Australian driver's licence is mandatory.

This is a part-time position, working a minimum of 20 hours per week over a 7-day rotating roster.

If you are a driven team player looking to succeed in a culture of empowerment and accountability, apply now

Note:  Only short-listed candidates will be contacted.

  • Guest Services All Rounder

    2 weeks ago

    Port Elliot, South Australia YHA Australia Full time $45,000 - $60,000 per year

    Be part of a collaborative team that values excellence and innovationSupportive and fun team with a big focus on sustainabilityDiscounted stays and career opportunities in YHA properties around AustraliaAbout us: At YHA Australia, we provide affordable, quality accommodation with purpose. We're committed to creating a more open and welcoming world where...

  • Receptionist - Port Augusta

    2 weeks ago

    Port Augusta, South Australia G'day Group Full time $45,000 - $60,000 per year

    About UsG'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey.Discovery Parks – Port Augustais where the outback meets the sea This well-equipped...

  • Room Attendant

    2 weeks ago

    Port Augusta, South Australia Majestic Hotels & Apartments Full time $45,000 - $55,000 per year

    Room Attendants – Majestic Oasis Apartments, Port AugustaJoin the Majestic Hotels & Apartments family – South Australia's largest boutique, locally owned and operated accommodation group, with six unique properties across Adelaide, North Adelaide, and regional South Australia.Located in Port Augusta, the Majestic Oasis Apartments is a 4-star property...

  • Assistant Manager

    4 days ago

    Port Augusta, South Australia Discovery Parks Full time $60,000 - $90,000 per year

    Lead a dynamic team this premium park in Port Augusta, SAAttractive Salary package including free Accommodation + Bonus schemeFast track your career with our pathway to park management programStep Into a Leadership Role in Iconic Port AugustaAre you an experienced hospitality or tourism professional ready to take the next step in your career? Discovery Parks...

  • Wok in a Box Port Augusta

    2 weeks ago

    Port Augusta, South Australia VIVA ENERGY AUSTRALIA Full time $45,000 - $60,000 per year

    Wok in a Box – Store ManagerAbout UsAt Wok in a Box, we love authentic Asian dishes – made with fresh ingredients, to order, over a real, fiery wok. We take our inspiration from all over Asia – from Indonesia to Japan, and everywhere in between. Customers love seeing these dishes being cooked to order before their eyes by our trained chefs.It's the...

  • Wok in a Box Port Augusta

    2 weeks ago

    Port Augusta, South Australia OTR Full time $40,000 - $60,000 per year

    Req #2032Wokinabox Port Augusta, Cnr Princes Hwy & Northern Power Station Rd, Pt Augusta, South Australia, AustraliaShareJob descriptionPosted Sunday, 28 September 2025, 9:30 amWok in a Box – Store ManagerAbout UsAt Wok in a Box, we love authentic Asian dishes – made with fresh ingredients, to order, over a real, fiery wok. We take our inspiration from...

  • Asset Finance Broker Agents

    2 weeks ago

    Port Macquarie, New South Wales, Australia Stratton Finance Full time $80,000 - $120,000 per year

    About Stratton Finance: We may be a finance company, but we are not one of those old-school finance companies. With 27 years of proven experience, Stratton Finance is an award-winning finance broker that has supported hundreds of thousands of Australians in purchasing their car, boat, caravan, or commercial asset. We have an established network of successful...

  • Port Augusta West

    4 days ago

    Port Augusta West, South Australia OTR Full time $50,000 - $80,000 per year

    Req #1609OTR Port Augusta West, 2-4 Eyre Highway, Port Augusta West, South Australia, AustraliaShareJob descriptionPosted Thursday, 11 September 2025, 9:30 amOTR - Console OperatorOTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox,...

  • Customer Service

    2 weeks ago

    Port Macquarie, New South Wales, Australia Flick Anticimex Pty Ltd Full time $80,000 - $120,000 per year

    Customer Sales Agent - Port Macquarie NSWAbout Flick: Flick is a leading Australian-based company in the pest control industry, providing high-quality services to over 250,000 customers. With a strong presence across Australia and New Zealand, Flick is dedicated to delivering exceptional customer service and innovative solutions.About the Role:As a Customer...

  • Housekeeper/Cleaner

    2 days ago

    Port Hughes, South Australia Skye Employment Pty Ltd Full time $55,000 - $65,500 per year

    Join our team at BIG4 Port Hughes as a Guest Services/Housekeeping employee, where you will play a crucial role in ensuring our guests enjoy a clean, safe, and well-maintained environment. This role involves maintaining the appearance of our accommodation, amenities, and park buildings to a high standard, while also providing excellent customer service to...