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Safety Training and Promotions Advisor
2 weeks ago
Hello. We're Virgin Australia. We're the airline that's always done things a little different. Our way. The Virgin way. We're on a mission to make flying better than 'nice'. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.
What you'll be doing:
We're offering a 12-month maternity leave contract for a passionate and detail-oriented Safety Training and Promotions Advisor to join our team. In this role, you'll support the development of training packages using Articulate 360 Storyline and the delivery of engaging promotional materials that enhance our safety culture.
You'll be responsible for updating the LMS, reviewing and refining course content, and driving strong course completion rates. You'll also play a key role in drafting internal communications such as online posts and quarterly or bimonthly newsletters. This includes calling for content, curating it, and managing the approvals process to ensure timely and accurate publication.
Further responsibilities:
- Work with key stakeholders to develop training packages for delivery via the Learning Management System (LMS)
- Continuous improvement of processes that support Safety Training activities.
- Ensure successful deployment of training packages via the Learning Management System (LMS)
- Work with Subject Matter Experts to revise and update training courses.
- Ensure the LMS is configured to correctly target and deliver training as per training matrices and training needs
- Continuous improvement of processes that support promotional activities
- Assist in the development and distribution of Safety promotional material
- Assist in delivering the Safety Communications Strategy
- Update and maintain Safety Systems content on the intranet (VINE)
- Monitor training course completion rates and follow up to ensure compliance levels are met
- Assist with team inbox to ensure all stakeholders are provided with information in a timely manner.
Who we're looking for:
- A Learning systems and content design background is highly desirable
- Content development experience and user experience design desirable
- Strong written communication skills (as you will publish internal promotional material)
- Focus on continuous improvement. Must be able to question the status quo and constantly change and improve our training materials
- Strong ability to manage stakeholders and expectations
- Very competent with computer systems
- Knowledge of Canva, Adobe Pro, Articulate 360 (Rise and/or Storyline) are desirable
What you'll get from us:
We're committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):
- Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
- Flexible working arrangements (including work hours and work from home)
- Discounts on travel insurance, car hire, accommodation and experiences worldwide
- Discounted Virgin Australia Lounge membership
- Hospitality, retail, technology, beauty services and wellness discounts
- Wellness support, including the Converge digital wellbeing platform
- A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial
- Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you
Equality rules:
We're all individuals. We love that. That's why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI community, and anyone else who wants to join our family.
Ready to apply? We're ready to hear from you. Apply now.
