Front Office Attendant

4 days ago

Mermaid Waters QLD, Australia ALH Hotels Full time $45,000 - $60,000 per year

About the Role

Front Office Attendant | Mermaid Waters Hotel | Newly Renovated Venue

We are currently seeking enthusiastic and reliable Front Office / Reception Staff to join our friendly team at the newly renovated Mermaid Waters Hotel This is a customer-facing role requiring strong communication skills, a positive attitude, and the ability to manage a variety of administrative tasks. Shifts are available across 7 days, with flexible hours to suit your lifestyle.

If you're a people person with a passion for delivering exceptional service, we'd love to hear from you Apply Now

A day in the life of a Front Office Attendant:

  • Create a welcoming atmosphere for our guests through warm, friendly and attentive service
  • Stay up to date on reception emails and phone calls and action administrative tasks as quickly as possible
  • Lean into team work and assist with accommodation, bistro and booking duties as required

What do we need from you

About you:

  • You know that when it comes to guest service, every moment matters
  • You are great with people, communication and detail and are motivated to make magic happen for your guests and your teammates
  • You are highly organised and have great computer skills
  • You hold a current RSA certificate

The benefits are good too

  • An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy's and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W
  • As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing
  • Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big
  • Find out more about our range of benefits and discounts here

If this gig excites you - and you're close-enough on the requirements - go on, throw your hat in the ring

What's in it for you?

We are together creators

We're big, but part of something much bigger. ALH is in good company, sitting alongside the likes of Dan Murphy's, BWS, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We're serious about having a good time - creating a safe, inclusive and fun place to rock up to. We're all about creating a more sociable future, together - for our customers and each other.

WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

You can learn more about working with us on LinkedIn or at

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

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