Personal Training Manager

About Fitness First:

A globally recognised leader in the fitness sector, Fitness First currently operates 51 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication. Working with Fitness First is more than just a paying job. It's the start of a career that will allow you to empower thousands to put themselves First and lead fearless and extraordinary lives.

As an employer, we are on a mission to uncover exceptional talent and nurture, develop and celebrate our employees.

Fitness First, Australia, is proud to be part of Fitness & Lifestyle Group, Asia Pacific's largest diversified fitness brand.  

Role Purpose

The Personal Training Manager (PTM) is responsible for the management & leadership, recruitment & retention, and mentoring & development of all Personal Trainers within their club. 

Key Duties & Responsibilities  

The key accountabilities and responsibilities of this position include, but are not limited to: 

• Recruit and retain Personal Trainers in line with budget and KPI's 

• Distribute Jumpstart and new member introductory sessions to Personal Trainers as soon as practicable to ensure a commencement rate above 60% of all sold Jumpstarts

• Aim for 100% attendance for new Personal Trainer inductions  

• Ensure Personal Trainers are given sufficient in-club training, leads and mentoring to assist in their business success.

• Conduct and organise regular development sessions for Personal Trainers to attend 

• Set up all contracts, including weekly direct debits for rental payments and BSP fees for all new contractors prior to commencement  

• Achieve budgeted rental fees on a monthly basis and manage any debit suspensions and overdue rental/BSP fees in line with contract obligations  

• Ensure all Personal Trainers adhere to relevant trainer systems, procedures and appropriate sales techniques as shown during induction 

• Facilitate trainer growth through proactive recruitment and retention practices 

• Develop strong relationships with RTO's and other related industry outsourcing  

• Ensure Personal Trainers are compliant at all times

• Oversee a valid certificates register as directed by the business 

• Ensure all member enquiries are handled professionally and efficiently  

• Ensure all Personal Trainers profiles are up to do date in-club and online 

• Provide support and advice on club promotions and actively promote personal training sessions and fitness services to improve member retention  

• Ensure cost effective management of any department related payroll costs (e.g. RTO lecturer costs, fitness challenge related costs, etc) 

• Manage fitness-related programs and achieve program budget e.g. 8 & 12 week challenge, RTO/Trainer Academy/Level Up 

• Conduct regular equipment checks and report any faults/hazards 

• Be appropriately attired in uniform and neatly groomed 

This position may involve additional tasks and responsibilities beyond those mentioned above. 

Person Specification

• Minimum 2 years industry related experience working/managing health and fitness related programs  

• Current registration with AUSactive (or approved equivalent) 

• Certificate IV in Fitness   Current First Aid and CPR certificates 

• Working With Children / Bluecard – valid check  

• Signed copy of Independent Contractor Agreement if training clients 

• A current paid WWCC may be required based on your State jurisdiction 

What we can offer you

We can give you a career with meaning - where you can see how your actions positively impact the lives of others on a daily basis. We are proud of our energetic and supportive culture where you'll feel like one of the Fitness First family from day one.

• A competitive OTE of $60,000-$65,000 made up of base salary and commission, plus super
• A complimentary Platinum Fitness First membership
• Anniversary leave days and an additional free gym membership for friends and family as part of our "recognition for service awards"
• Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines
• Anniversary leave days and additional complimentary memberships through FLG's Recognition of Service Program   
• Be recognised and rewarded by your peers for living our values with FLG's People's Champion awards   
• Enjoy exclusive employee discounts with industry leading fitness, travel, fashion and retail brands through FLG's partner discount program 
• Leading paid parental leave program 
• Employee Assistance Program

Apply Now

Please click 'Apply' to submit a resume that details your experience, attributes and achievements. 

About Fitness & Lifestyle Group:

Fitness and Lifestyle Group (FLG) is the leading fitness, health, and wellness group in the Asia-Pacific region, headquartered in Australia. Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings, both physical and digital.

FLG's portfolio includes globally recognised brands such as Fitness First Australia, Goodlife Health Clubs Australia, Jetts Fitness New Zealand & Thailand, Zap Fitness, and Barry's. With 319 locations across Australia, New Zealand, and Southeast Asia, we support over 585,000 members in leading healthier, more active lives.

Our commitment to diversity & inclusion

At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authentic selves at work.

We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability and from other diverse backgrounds.