Youth Justice Community Support Service – Case Manager

1 day ago

Morwell, Victoria, Australia Quantum Support Services Full time $100,776 per year

Make an impact Provide vital support and engagement strategies to Youth Justice clients, managing your own caseload and achieving positive outcomes, located in Morwell 3840

About the Role:

  • Work Life-Balance – Salary packaging | Flexi time
  • Wellbeing – Employee Assistance Program | Wellbeing Program |Wellbeing days
  • Culture – Supportive| Respectful |Inclusive |Diverse | Empowering | Collaborative

THE ROLE –

  • Manage a Caseload & Provide Assertive Outreach: Directly manage a caseload of Youth Justice clients across Gippsland, delivering assertive outreach and support, including planned after-hours responses (2-up model).
  • Focus on Strengths-Based Goal Achievement: Utilise an Advantage Thinking framework to collaboratively create goals, build pro-social connections, and promote the young person's strengths.
  • Facilitate Transition to Independence: Conduct comprehensive assessments to identify needs (e.g., living skills, presenting issues) and actively assist clients in accessing the information and resources necessary for a successful transition to independence.
  • Promote Positive Development & Wellbeing: Develop and implement strategies that motivate, empower, and encourage clients to address challenges, fostering personal growth and long-term wellbeing.
  • Build Strong Networks & Linkages: Actively liaise and collaborate with the Youth Justice Gippsland Team, families (when applicable), and external community agencies/networks to ensure effective service delivery, strong relationships, and comprehensive support.

The Ideal Candidate will bring:

  • Deep working knowledge of Trauma-Informed and Advantage Thinking frameworks, with the ability to recognise trauma-related behaviours and implement effective engagement and intervention strategies.
  • Proven understanding of the Youth Justice System, factors contributing to youth offending (Criminogenic Needs), and demonstrated capability in working with a high-risk cohort, including detailed risk assessment and safety planning.
  • A strong commitment to the principles of social justice, equity, and ethical practice, coupled with the capacity to acknowledge and promote the rights of culturally and other diverse groups.
  • Extensive knowledge of best-practice case management principles for young people, with the ability to routinely monitor and evaluate services to ensure the achievement of positive client outcomes while maintaining strict confidentiality standards.
  • Demonstrated ability to engage, build strong relationships, and network across government, non-government agencies, and the broader community, along with a positive approach to teamwork and promoting organizational values.
  • Valid Victorian Driver's Licence |Working with Children Check |Police Check
  • Minimum requirement of Diploma of Community Services or other relevant or appropriate tertiary qualifications and/or experience relevant to this position.

Benefits of working at Quantum:

  • Location – Morwell
  • Job Security – 1EFT (38 Hours) | Fixed Term 12 months
  • Salary – SCHADS Award Level 5.1 | $100,776 P/A | + Superannuation | Annual indexation | Portable long service leave | Leave opportunities.
  • Supervision & support
  • Promotional opportunities within the Organisation.

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