Medical Support Officer

7 days ago

Mascot, Australia Kinnect Full time $60,000 - $80,000 per year
  • Opportunities to grow your career in a dynamic friendly team
  • Celebrate your birthday with a paid day off.
  • Win Weekly and Monthly gift vouchers to celebrate 'core value winners' 


This is a great opportunity for an A-Player who thrives in a busy environment, has a passion for superior customer care. The role is based in Mascot, Monday to Friday during business hours, with flexibility for part-time arrangements. 



LET THE JOURNEY BEGIN 

As a Medical Support Officer, you will take on a variety of responsibilities including customer service, answering phones, and coordinating bookings and results for pre-employment medicals and assessments. As the first point of contact, your duties will include: 

  • Answering a wide variety of enquiries relating to new referrals and medical appointments.
  • Liaising with stakeholders and clients via our online chat portal.
  • Scheduling pre-employment assessments.
  • Collating results from pre-employment assessments and liaising with KINNECT's medical team.
  • Attending to inbound calls from a wide range of clients in an efficient and professional manner. 


The successful candidate will be required to work an 8-hour shift between 8am and 4pm with a 30-minute break at our Mascot Clinic location, must be flexible to work different hours on occasion. 



WHY YOU WILL LOVE THIS JOB 

One of our core values is helping people, and we know you share that passion, as a KINNECTer you will enjoy the following: 

  • Pay reviews based on value created, not length of time in the role.
  • Opportunities for transfer to other locations across the country.
  • Supportive Team Leaders to help you reach your potential.
  • Opportunities to grow your career and skills in a diverse range of areas.
  • A super friendly team 


WHY YOU WILL LOVE WORKING AT KINNECT 

When you join KINNECT, your arrival will be celebrated with a welcome hamper and first-class perks including: 

  • Fortnightly incentives.
  • Ability to purchase additional annual leave.
  • Celebrating your birthday with a paid day off.
  • Paid parental leave.
  • Enjoy discounted health insurance.
  • Weekly and monthly gift vouchers to celebrate 'Core Values' winners.
  • KINNECT social days, work anniversary celebrations, and regular events. 


HOW YOU WILL ADD VALUE 

With a proven track record of success in a customer-centric role, you bring additional talents and attributes such as: 

  • Problem-solving skills and the ability to apply your knowledge to different scenarios.
  • Ability to work in a fast-paced, evolving environment and prioritize effectively.
  • Excellent written and verbal communication skills and a high level of professionalism.
  • Ability to work well within a team environment. 


READY TO APPLY? 

If this opportunity speaks to you, press apply now We request that all applications are submitted through SEEK or our careers website. However, if you have any questions regarding the opportunity please feel free to reach out to team at  



This position is being sourced directly by KINNECT. We respectfully request no agency approaches. 



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