Sales Consultant

3 days ago

Abbotsford, Victoria, Australia eXenet Full time $60,000 - $80,000 per year

THE OPPORTUNITY

We are seeking a Sales Consultant/Office Manager to oversee the daily operations of our client's brand new 600-unit self storage facility in Abbotsford. No previous self-storage experience is necessary as full initial training will be given at our client's flagship facility in Moorabbin. This exciting and rewarding role would suit a switched-on go-getter who loves dealing with people and relishes the satisfaction of growing their client base.

WHAT WE OFFER

  • Secure long-term employment with a successful and growing business
  • A generous salary and very pleasant working conditions
  • The support of a small, friendly, dedicated team
  • Full training and opportunities for ongoing growth and advancement
  • Free onsite parking

WHAT YOUR DAY WILL LOOK LIKE

Hours are from Mon-Fri and you will report to the Financial Controller. Drawing on your excellent customer service, admin and sales skills you will be responsible for:-

  • responding to the needs of existing customers
  • handling all telephone, email and walk-in enquiries
  • liaising with customers and helping them satisfy their self-storage needs
  • signing up customers, taking payments and updating customer records
  • ensuring customer loyalty by offering exceptional follow-up service and support
  • taking an active interest in securing new customers
  • being the face of the business by delivering friendly, flawless, customer care.

OUR IDEAL CANDIDATE:-

To be successful in this role you will need a range of practical skills and experience including:-

  • fast accurate typing
  • flawless written and spoken English
  • a clear, confident telephone manner
  • strong admin and computer skills including proficiency in Microsoft Office
  • experience in (or an aptitude to learn/use/update) our CRM software
  • although by no means essential, a background in real estate or property will be very highly regarded.

As well as the above, we are looking for a number of "soft" skills that will set you apart. Thus you are:-

  • someone who likes to learn and take ownership
  • team-orientated with a strong sense of responsibility
  • someone with common sense, resourcefulness and initiative
  • someone who displays a strong attention to detail
  • an empathetic "people person" who prides yourself on delivering high quality customer care
  • someone with good problem solving and conflict resolution skills.

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