Compliance Analyst

About Zepto

Zepto is an Australian scaleup, providing real-time, account-to-account payments solutions for merchants and is reimagining the way money moves through the always-on, digital-first economy.

Our team across Australia is built with like-minded, talented, passionate people motivated to help us deliver on our brand promise to #LevelThePayingField.

At Zepto we believe in the power of positive human experiences, and that a deep sense of belonging creates cohesion in our culture. So, even in a remote-first team, you will be a contributor and custodian of that culture. You will also enjoy solving complex problems, and play a key role in creating something truly special as we focus on delivering 'a better way to pay' at Zepto.

The Role You'll Play

As Compliance Analyst, you will work closely with the Senior Compliance Manager to support the practical application of Zepto's compliance framework. Your responsibilities will include maintaining regulatory obligations, contributing to merchant due diligence activities, and coordinating remediation work following audits, assurance reviews, or legislative change.

Reporting into the Head of Risk & Compliance, your focus will be ensuring regulatory expectations are translated into clear, practical internal processes that align with Zepto's ways of working. This includes reviewing and updating documentation, supporting compliance-related controls, while working closely with business functions to embed changes in a way that is operationally sustainable. The role requires strong attention to detail, a collaborative approach, and the ability to balance compliance requirements with business context.

Working in a scale-up, means you get the opportunity to flex your skills in a variety of ways. We are agile and always willing to roll up our sleeves to get things done. You can, however, expect your day to day to be involved in the following:

• Maintaining and updating the obligations register across AUSTRAC, ASIC, NPP/PayTo, and BECS.
• Supporting the Senior Compliance Manager to design, review, and maintain compliance policies and internal standards.
• Monitoring industry developments and contributing to regulatory change impact assessments
• Coordinating remediation actions from internal or external audits and assurance reviews.
• Updating internal process documentation and procedures in line with audit findings, policy changes, or new legislative requirements.
• Working with business process owners to ensure changes are applied in a way that is practical, proportionate, and sustainable.
• Tracking progress of compliance remediation activities and supporting clear reporting to senior stakeholders.
• Supporting the Financial Crime Compliance Team by reviewing compliance aspects of merchant onboarding and ongoing due diligence, especially for high-risk or complex cases.
• Helping to uplift and clarify internal procedures related to AML/CTF compliance, ECDD, and OCDD.
• Proving compliance advice on edge cases or unusual onboarding scenarios in collaboration with the Senior Compliance Manager.
• Assisting with the triage, investigation, and documentation of compliance incidents.
• Maintaining relevant registers (e.g. conflicts of interest, gifts and hospitality, regulatory engagement) and tracking follow-up actions.
• Contributing to the rollout of policy and process changes across the business through training and communication.
• Assisting in the delivery of compliance awareness sessions, including onboarding, policy refreshers, or thematic training.
• Ensuring clear documentation is available for staff regarding their obligations and compliance processes
• Maintaining GRC system entries related to risks, incidents, obligations, and controls.
• Helping improve workflows, tagging, and data quality to support better reporting and audit readiness.

About You

This role will suit a motivated and agile Compliance Analyst with a strong background in regulated financial services businesses. Specifically, Zepto is looking for a candidate who:

• Has previously worked in a fast-paced and highly regulated financial services environment.
• Has a minimum of 2+ years experience in regulatory compliance, ideally within a scaling business.
• Is a strong communicator who can engage with stakeholders across all areas and levels within the business.
• Has experience in audit and managing regulatory change.
• Can bring AML/CTF knowledge to the role.
• Is familiar with and has had experience using GRC tools, such as CAMMS.
• Is confident playing a key role in elevating and embedding internal policies and driving change management

What's on Offer

Headquartered in beautiful Byron Bay, Zepto has an inspiring Founder story and is a customer-focused, culture-first organisation.

We're all striving to achieve our mission of enabling a better way to pay for consumers and merchants and do so while fostering an inclusive culture where you will work with and learn from world-class talent in their areas of expertise.

This role can be based anywhere in Australia as we work remotely
but you'll feel connected through our various initiatives and be supported by great leadership to learn and grow. If your preference is to work hybrid or in an office, we have hub locations in Byron, Sydney and Melbourne.

We have a supportive learning environment, with access to an individual learning benefit to ensure your curiosity and learning is a priority. You will have access to an Employee Assistance Program, paid parental leave and be eligible for inclusion in our Employee Share Option Plan.

As an organisation in the financial services industry, please note that we conduct background checks as part of our recruitment process.