Senior Business Analyst

We're here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation. We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring.

As a Senior Business Analyst you will work on enterprise level projects and initiatives to deliver key digital transformation projects. You will collaborate with key stakeholders to analyse, define, and communicate requirements, taking a solution-agnostic approach to ensure we are delivering value for the business and customers.

Key responsibilities:

• Undertake research and analysis to inform future digital processes
• Consult with cross-functional teams, senior stakeholders and Executives across the organisation to gather inputs, validate assumptions and socialise findings
• Conducting cost-benefit analyses, ROI assessments, and risk assessments
• Lead or contribute to the development of business cases for proposed projects or initiatives
• Support Executive decision making with reports and recommendations
• Facilitate requirement discovery sessions to identify, document and communicate business needs and requirements
• Liaise with the IT team(s) to assist them in developing technical solutions

This is a 6 month maximum term position until February 2026, to cover a maternity leave

• 5+ years business analysis experience, ideally in government, utilities or highly regulated environments
• Strong communication skills and ability to influence senior stakeholders and Executives
• Strategic thinker with demonstated experience in business transformation programs
• Experience in facilitating workshops, process mapping, procedural documentation, and performing post-implementation reviews
• Bachelor or Master's degree in Business Administration, Finance, Computer Science or related field
• Knowledge of advanced metering and smart meter operations will be highly regarded.

Working at South East Water means you can enjoy a wealth of benefits, starting with the chance to be part of an organisation deeply committed to environmental initiatives and sustainability; one who has been recognised as one of the top 101 Workplaces for Women in Australia by Work180 for the past two consecutive years.

South East Water cultivates a dynamic culture that emphasises collaboration and strong work ethics, supported by career-focused learning and development opportunities.

As a SEW employee, you can enjoy the following offerings from our benefits package:

• Access to My Fitness Passport, an Employee Assistance Program (EAP), annual flu shots, and health checks.
• Life insurance and salary continuance.
• Additional leave offerings, such as cultural and ceremonial leave and study leave.
• Head office with modern facilities and panoramic beachfront views, a separate parents' room, a prayer and meditation room, an onsite cafe, and free parking.
• Opportunity to be part of great initiatives involving the local community

Our people are as diverse as the communities we serve. It makes us better learners, thinkers and collaborators, helping create better outcomes for our customers.

We are deeply committed to Diversity, Inclusion, and Belonging, and we encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, people with disability and jobseekers of all ages and cultures. We aim to provide an inclusive, accessible workplace where everyone is welcome, safe, and celebrated. If you need any help with the application process or would like to discuss your reasonable adjustments during interviews, please reach out to our Talent team at

We're accepting applications for this exciting opportunity until Monday 8th September 2025

To be considered for this opportunity, you must hold unrestricted working rights for the period of employment at the time of application. Successful candidates will also be required to undergo a number of pre-employment checks, including a police records check

South East Water operates a 24/7 service environment. Whilst this role does not involve after-hours rostered duty, all employees may be required to provide out of hours support from time to time as required.

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