
Service Engineer
7 days ago
Job description
· To delivery of service product (Start-up, Maintenance, and Optimization) with excellent follow at customers premises where necessary
· Tool Maintenance and Software Support
· Primary responsibilities will include routine maintenance of the production tools listed in the contract
· Provide comprehensive software support, including troubleshooting and updates for ToolsTalk 2, ToolsNet 8, and QA Supervisor.
· Closely integrated into customer maintenance team, addressing any tool breakdowns promptly to minimize production downtime.
· Continue to provide daily onsite support from 8 am to 4 pm weekdays ensuring that our production tools are in optimal operating condition.
· Work closely with in-house team, sharing his expertise to enhance the efficiency and productivity of our tool-related processes.
· Identify and source spare parts and consumables required for the repair of tools
· Carry out calibration, testing and certification of all Atlas Copco power tool products, according to standard procedures
· Determine and undertake all necessary preventative maintenance on all power tool products
· Generate technical reports on service provided at site
· Carry out pre delivery testing and inspection of tools as appropriate prior to delivery / site installation
· Incorporate Flexible attitude to working out of normal as and when required
Experience requirements
· Good engineering skills, with at least 3 years' experience in an Engineering environment
· Ability to build strong and effective working relationships with both customers and colleagues
· Ability to work individually and as part of a team
· Self-motivated and a high degree of flexibility.
Knowledge
· Good command of English language both oral and written
· Full computer literacy (Excel, Word, Power Point) and preferably conversation with MS Office 365
Personality requirements
· Good team player,
· Strong communication and interpersonal relation skills,
· Ability to manage conflicts,
· Good presentation skills,
· Ability to influence and convince others,
· Self-motivated,
· Proactive, Goal-oriented,
· Sharp-minded, Self-directed
Country and city description
Australia, Brisbane Queensland
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