Rehabilitation Specialist

We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.

About the team

Coles Group Team Cover protects our team members, customers and business. We work across a variety of areas, from workers compensation to property insurance to public liability insurance. Our team offers strategic advice that guides decision making and helps our Group achieve its business outcomes.

An opportunity exists for an experienced Rehabilitation Specialist – VIC/TAS to work with our businesses and claims team to ensure effective early intervention and return to work planning for our most important asset, our Team Members. The ideal fit for this role would be an Occupational Therapist, Physiotherapist or similar Allied Health background, looking to transition into a corporate role and provide subject matter expertise.

About the role

You will proactively drive sustainable return to work outcomes via direct engagement with Injured Team Members, our Businesses and Treating Practitioners. Getting involved in providing advice for complex claims and will work closely with our claims team to develop strategies to return our Team Members to health.

You will:

• Manage recovery and return to work on a portfolio of complex claims.
• Drive Return to Work outcomes of injured Team Members by direct engagement with the Team Members, Treating Health Practitioners, Rehabilitation Providers and the Businesses to ensure effective recovery and return to work plans are developed and implemented.
• Maintain an in-depth understanding of return-to-work compliance requirements obligations and ensure that the business meet these obligations on allocated claims.
• Build the capability of the workers compensation state team and business stakeholders in effective return to work planning and compliance.
• Build effective internal and external relationships to deliver improved outcomes.
• Manage a claims portfolio from insurance and recovery and return to work perspectives as required.

About you and your skills

We are looking for a professional with a background in allied health and experience in return-to-work planning with significant experience in workplace-based rehabilitation or experience within workers' compensation or similar environment.

You will also have:

• Strong influencing and stakeholder management skills and genuine care for our injured team members
• Experience in taking a strategic approach to delivering strong outcomes with difficult claims
• Tertiary qualifications in allied health or a related field is essential for this role as is significant experience in workplace-based rehabilitation
• An understanding and knowledge of all rehabilitation principles, service providers, medical terminology and management of injuries
• Excellent written and verbal communication skills to engage in effective discussions with relevant stakeholders

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform 'mythanks'. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you'll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

We're continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We're happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the 'Our Recruitment Process' section of our careers site or email

Job ID: 165635

Employment Type: Full time