Client Insight Manager

**What's the role?**

Are you passionate about leveraging data to drive business growth and enhance client satisfaction? Do you thrive on uncovering actionable insights that shape strategic decisions? If so, we have the perfect opportunity for you

We are seeking a **Client Insight Manager** to join our dynamic sales team. In this pivotal role, you will harness the power of data to inform strategies that strengthen client engagement, loyalty, and retention. This is your chance to make a tangible impact by combining your analytical expertise, strategic thinking, and communication skills to deliver meaningful business outcomes.

**What You'll Do**

As our Client Insight Manager, you will:

• Collect and analyse data from surveys, transactions, market research, and external sources.

• Use statistical methods to extract insights and identify trends driving client satisfaction.

• Develop and maintain client segmentation models based on demographics, behaviours, and psychographics.

• Profile client segments to understand their needs and collaborate with teams to tailor strategies.

• Translate data into actionable insights and deliver reports, dashboards, and recommendations.

• Define and monitor KPIs to evaluate client satisfaction, loyalty, and engagement efforts.

• Stay updated on industry trends and conduct competitive analysis to identify growth opportunities.

• Provide strategic recommendations to enhance differentiation and support business objectives

• Conduct competitive analysis to identify areas for differentiation and growth.

• Provide strategic recommendations to support business objectives.

**Who are you?**

• Preferably in media, advertising, marketing, or publishing, with exposure to sales, media, product, or integration teams.

• Familiarity with tools like Nielsen, Adobe Analytics, Asteroid (Roy Morgan), and statistical research packages such as SPSS and Q Software.

• Experience in both qualitative and quantitative research practices.

• A proven track record of leveraging client insights to drive business decisions, improve satisfaction, and enhance retention.

• The ability to develop insights-driven strategies to address challenges and seize market opportunities.

• Expertise in presenting data in engaging and compelling ways to build a narrative.

• A history of delivering measurable results, achieving KPIs, and driving business growth.

• A solid understanding of the industry or market dynamics to better address client needs and competitive challenges.

**News Benefits**

News Benefits is our way of saying thank you to our people for their valued contribution to News, our audiences, clients and communities. Thanking them for the great things they do daily, for the greater good of Australia. Our benefits include:

• **Exclusively ours** – Access to publications and products from across the News Corp family

• **Health & wellbeing** – Advice, support and facilities for healthy minds and bodies (including an onsite gym at our Adelaide, Brisbane & Sydney offices)

• **Time off** – News offers a range of leave options to support your personal needs and moments that matter in life: Parental leave, Birthday leave, Volunteer leave, Career break and Compassionate leave.

• **Helping you grow** – Development opportunities (including diversity and inclusion – focused education series) and recognition

• **Financial wellbeing** – Support on making the most of your money

• **Perks & discounts** – Exclusive offers across a range of products and services

• **Giving back** – Make a difference to our communities.

• **Workplace Inclusion and facilities** – Engage with your passions through various employee-resource groups and accessibility to multi-faith quiet rooms & parents' rooms

**Who are we?**

**What's next?**

Apply now or for more information on careers at News Corp Australia visit

**Our Commitment to Diversity, Equity and Inclusion** _We know that diversity strengthens our teams and newsrooms as we seek to tell stories that represent the diverse communities of Australia that we serve. Our people make us unique and we all have a story. We encourage people of all ages, backgrounds, races, cultures, religions, sexual orientations, abilities and gender identities to apply. Inclusion is important to us and we want everyone at News to bring their whole-selves to work. If you require any accommodations or adjustments throughout the recruitment process, or would like to outline which pronouns you prefer, please feel free to let us know._

**_If you require any accommodations or adjustments throughout the recruitment process, please feel free to let us know. For more information regarding Diversity, Equity and Inclusion at NewsCorp Australia please visit_** **_under the DEI section._**

**Category:**

Client Partnerships

We are proud to be Australia's most impactful media group, we're even prouder of what we stand for: Together, we inform, advocate and inspire all Australians, for a better Australia.

With over 150 brands across news, sport and lifestyle, backed by a team of more than 5,000 dedicated people across the country, News Corp Australia is trusted by over 17 million Australians a month to provide the information and inspiration they seek across multiple digital, video, audio and print platforms.

Renowned for world-class journalism and marketing services nationally and internationally, we are passionate, creative and dynamic. We offer a fast-paced environment that encourages individuals to take control of their future and challenge themselves in ever-changing fields.