Service Manager

1 day ago

Newcastle, New South Wales, Australia Star Group Full time $80,000 - $120,000 per year
Join our Northern Region Division as a Service Manager

In this key leadership role, you will be responsible for the overall running of the service and minor works delivery (cost, schedule, quality, information and contracts) with close interaction with clients and suppliers. The candidate will meet deadlines and deliver requirements for projects.

Why Join Star Group?

  • Work with a Tier 1 contractor on impactful projects
  • Lead a high-performing and respected team
  • Ongoing training, development and clear career pathways
  • Supportive leadership and strong company culture
  • Access to extra leave days to rest and reset

What You'll Be Doing

  • Lead and manage service delivery across reactive and preventative maintenance works.
  • Coordinate labour, resources, and materials for service operations
  • Drive productivity and performance across service teams
  • Develop and maintain strong client, supplier and subcontractor relationships
  • Deliver accurate costing, quoting and tender responses
  • Ensure projects meet compliance, safety, and quality standards
  • Analyse performance trends and implement improvements
  • Report on budgets, labour and service outcomes

What You'll Bring

  • Trade-qualified in electrical or equivalent
  • Extensive experience in electrical service delivery and minor works
  • Strong leadership and people management skills
  • Proven ability to manage budgets, schedules and client relationships
  • Commercial and technical acumen
  • Familiarity with simPRO (or similar systems)
  • Full, unrestricted driver's licence

Ready to Join Us?

At Star Group, we value skilled professionals who take ownership, drive delivery, and build strong client relationships. If you're a motivated Service Manager looking to work on impactful projects and want to grow your career in a leading organisation, we'd love to hear from you.

Even if your experience doesn't align perfectly, contact our HR team at to explore future opportunities with us.

Star Group believes in diversity and is committed to providing Equal Employment Opportunity for all applicants. We welcome applicants from all walks of life, including various socio-economic, cultural, LGBTIQ, Aboriginal and Torres Strait Islander backgrounds.

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