Education Engagement Officer

4 days ago

Werribee, Victoria, Australia AMES Australia Full time $45,000 - $65,000 per year

Education and Social Participation | Werribee Education | Casual

  • Multiple Casual positions available based onsite across our North-West locations (Sunshine, Point Cook & Werribee)
  • Support place-based marketing and community engagement strategies, supporting increased community awareness of and enrolment in AMES Education programs
  • Proficient in the following community languages: Chinese, Vietnamese and Burmese
  • Hourly rate is $ % super
  • Other benefits include:
  • Supportive environment and caring work culture with work/life balance
  • Cultural Diversity
  • Flare Employee Discounts Program
  • Employee Assistance Program (EAP)

About the position

We are seeking applications for multiple Education Engagement Officer positions across our North-West Education Hub. If successful, you will support place-based marketing and community engagement strategies, supporting increased community awareness of and enrolment in AMES Education programs.

To be considered for this position you will be able to demonstrate the following key selection criteria:

  • Minimum of Certificate III in Customer Engagement or similar field; and/or at least 2 years' experience in a customer support/engagement role
  • Ability and willingness to work across multiple sites as required
  • A valid current Victorian Drivers Licence
  • A current Working With Children Check (Employee)
  • Ability and willingness to work on weekends as required
  • Knowledge of different adult education and training programs
  • High level cross-cultural communication skills with the ability to engage people with limited English skills
  • Demonstrated ability to take initiative and problem solve to engage clients
  • Strong organisational and time management skills
  • Ability to work both independently and collaboratively as part of a team in a busy environment
  • Excellent spoken, written communication and presentation skills
  • Demonstrated ability to work with culturally diverse communities
  • The ability to speak one or more of the following community languages is required: Chinese, Vietnamese and Burmese
  • Previous experience in an organisation that provides education services is desirable

To apply for this position please submit:

  • Your current resume
  • Cover letter addressing the key selection criteria outlined above

Applications for this position will be accepted up to 6 pm on Friday, 21 November 2025, however interviews and other selection processes will commence as suitable applications are received.

About us

AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.

AMES Australia is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.

AMES Australia is an Equal Opportunity Employer and abides by the Occupational Health and Safety Act. Applicants must have the right to work in Australia. All offers of employment are subject to a satisfactory police check and provision of a current Working with Children Check (where required for position).

AMES Australia's Values are: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights

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