Information Manager

Information Manager

Permanent, Full Time Opportunity

South Perth, WA

Our organisation is nearly 100 years old and built on foundations of care and support, core values that still stand strong throughout all our services today. To this end, we are proud of our heritage, the services we deliver and our people

Our core values of Respect, Care and Honesty underpin who we are, our behaviours and how we operate, we call this The RAAFA Way We have an amazing culture, led by our people who make a real impact to the lives of those we care for every single day.

RAAFA is seeking an experienced and innovative Information Manager to join our established and dedicated team in South Perth. As the Information Manager, you will be responsible for RAAFA's Electronic Document and Records Management System (EDRMS), driving efficient and effective management of information, records, data governance frameworks and privacy compliance. As the subject matter expert for RAAFA's CDMS and Laserfiche Repository, you will lead and oversee the Information Management team of five, fostering a culture of excellence and continuous improvement.

Benefits to you:

• Salary packaging – as a non-profit organisation, you can salary package up to $18,549
• Career & Development Paths –RAAFA offers various ongoing career development opportunities
• Employee Assistance Program - Access confidential counselling services for personal or work related issues
• Employee Referral Program - earn bonuses for recommending friends
• Discounted Services - including health insurance and gym membership
• Corporate Zoo Membership - Visit Perth Zoo for free
• Supportive culture - be welcomed into an organisation who provide a supportive, friendly and positive culture within all of our staffing groups

The role:

• Management of RAAFA's information and records service, ensuring the effective and efficient processing of records is in accordance with regulatory compliance, while preserving the integrity of information.
• Champion information management awareness, practices and processes through the implementation and support in record practices (creation, transfer, retention and disposal).
• Collaborate with relevant stakeholders to establish and oversee RAAFA's data governance framework, to ensure the quality, security, and integrity of RAAFA's data.
• Maintain the business classification scheme and electronic document and records management system (EDRMS).
• Ensure privacy and security programs adequately protect the organisation's systems and data, including identifying and assessing privacy risks and working with relevant stakeholders, develop mitigation strategies.
• Plan, coordinate and execute archiving/active record schedules in collaboration with business units, including coordinating the transfer of records to the archive facility.
• Develop, implement and maintain the Information Quality Auditing process to ensure continuous improvement and compliance with agreed standards, policies, procedures and develop action plans in collaboration with key stakeholders to address areas for improvement.
• Develop and review policies and procedures associated with records management in liaison with applicable business unit/s.
• Ensure the maintenance and configuration of RAAFA SharePoint and CDMS and Laserfiche Repository, including the coordination of system changes, upgrades and training / support for key users.
• Monitor regulatory changes to stay current with contemporary industry information and records management practices to ensure all service provision complies with applicable standards and legislation.
• Oversee the development, update and publishing of document templates, in liaison with key stakeholders.
• Develop, review and monitor compliance of the Document Control policy and procedure.
• Optimise utilisation of RAAFA CDMS and provide support and guidance in its application.
• Coordinate the development and regular review and update of training and reference materials associated with records management and the EDRMS.

Knowledge, Skills & Experience:

• Bachelor's degree or Diploma in Information/Records Management or related field.
• Organised with strong administrative skills with a high degree of accuracy and attention to detail and capacity to undertake and complete several tasks concurrently.
• Working experience in authenticating and appraising archival records according to recognised archives standards including preparing, arranging, cataloguing and maintaining archival records and confident in providing advice on archival and recordkeeping responsibilities to staff.
• Strong knowledge and understanding of relevant legislation (including privacy), business classification schemes and retention and disposal authorities such as Australian Record Retention Manual or State Records General Disposal Schedule.
• An understanding of information security principles, with the ability to collaborate across ICT and risk teams to support secure data practices.
• Experience in preserving historical records, documents and objects digitally.
• Proven ability to develop policies and procedures associated with the archival and disposal of records, including safety protocols to protect archival data, records and documentation.
• Knowledge and experience in the implementation and use of an electronic document and records management system (EDRMS).
• Extensive experience working within document control, with working knowledge of electronic controlled document management systems with multiple business units, preferably SharePoint or similar document control system.

What you need to do:

• Update your resume.
• Be eligible to work in Australia.
• Satisfactory National Police Certificate (on commencement of employment to be within six months from date of issue) or willing to obtain one.
• Click "Apply to this Job".

For more information, please call or email us on or

RAAFA WA reserves the right to withdraw, shortlist and interview applicants prior to this date.